Dutch Customer Advisor

Warm, polite, outgoing? Good Dutch speaking and writing skills? Raise your hand if that is YOU! We are looking for people hungry to learn new things and want to support our clients, but most importantly, want to provide world-class customer service!

Responsibilities:

Initiate outbound calls for reactivations of customers (with target included) in a professional and timely manner
Provide accurate ︁︀​︂︃︃​︉︉​︁︂︈information and resolve customer issues to ensure customer satisfaction
Maintain a high level of product knowledge to effectively address customer inquiries
Document customer interactions and maintain accurate records in our CRM system

Requirements:

Fluency in Dutch and English, both written and spoken
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Previous customer service experience is preferred
Work from office - Bucharest, Sema Parc & hybrid

Benefits:

Attractive monthly salary + performance bonus + meal vouchers + health insurance (Signal Iduna) + dental benefits (Life Dental Spa)
Flexible working hours: Mon-Fri 9-20
Dynamic and inclusive work environment
Training and ongoing support to enhance your skills

If you are a motivated individual with excellent communication skills in Dutch and English, and a passion for delivering exceptional customer service, we would love to hear from you. Join our team and be part of a company that values its employees and provides opportunities for personal and professional growth.