Customer Service Representative with Arabic

3 poziții

Candidatul Ideal

✓ Previous customer service experience would be an advantage.
✓ Be fluent in Arabic (both written and verbal).
✓ Be strongly oriented towards learning and with a keen eye for detail.
✓ Be responsible and ambitious.
✓Have a lot of energy and great communication skills.
✓ Be seriously organized and resourceful.

Descrierea jobului

~Provide world-class service to our client base via chat, phone, and email.
~In-depth understanding of multiple workflows, policies, and tools.
︁︀︂︃︃︇︅︀~Identify customer needs and help customers use specific features.
~Investigate written inquiries submitted by our clients using a combination of publicly available material as well as internal systems and departments.
~Be prepared for constant learning.
~Be up to date with legal and regulatory requirements/changes in our industry.
~Be up to date with the products, strategies, business models of our competitors and always on the lookout for the next improvement..

Descrierea companiei

At CAPEX.com we are changing the way people invest today. Our goal is to simplify trading in one unified app where you can trade stocks, crypto and other verticals into one seamless, distinctive, integrated experience. Our product is a tool innovating tomorrow, today. This vision requires hard work and determination. Our journey began in 2018, and we have grown into a dynamic and diverse global team of 400+ people based in 9+ offices worldwide, Bucharest being the biggest one. We have a start-up DNA and a corporate mindset. We are on an accelerated growth path, we move fast, and are flexible. We have a positive approach to organizational change, making us robust and effective. If you are dynamic, eager to develop and deeply hands-on with your projects, then we are an excellent fit. We actively encourage fast-paced career paths. Every skilled, ambitious, and dedicated employee can be promoted to management roles. Challenge yourself. Challenge the future. Join CAPEX.com.

Publicat 2 Sept. 2024 Reactualizat 2 Sept. 2024 Expiră 2 Oct. 2024