Customer Support Specialist
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Candidatul Ideal
- Experience in order processing and AWB management;
- Strong organizational skills and the ability to prioritize tasks effectively to meet deadlines;
- Analytical mindset with the ability to interpret data and draw insights to optimize processes;
- Exceptional communication skills, both written and verbal;
- Romanian: Native required;
- English: Good proficiency is an advantage;
- Hungarian, Polish, or Bulgarian: Good level in any of these languages is an advantage;
- Proficiency in PC operations, including the Microsoft Office package, and familiarity with CRM software or similar tools;
- Flexibility and adaptability to thrive in a fast-paced environment;
- Results-oriented approach with a focus on achieving objectives and exceeding performance targets;
- Strong interpersonal skills and the ability to build and maintain positive relationships with clients.
Descrierea jobului
- To process orders efficiently, ensuring accuracy and timeliness in fulfillment;
- To manage AWB documentation for shipments, ensuring compliance ︁︀︂︃︃︈︃︀with regulations and customer requirements;
- To provide exceptional customer support by addressing inquiries, resolving issues, and ensuring prompt responses to client concerns;
- To collaborate closely with internal teams to facilitate the execution of client orders and any challenges that may arise;
- To maintain accurate records of client interactions, transactions, and communications using CRM software or other relevant tools.
Benefits:
- attractive salary package that reflects the responsibilities;
- you will learn new technologies and you will be involved in activities with different degrees of complexity;
- a flexible, multicultural, results-oriented environment, specific to an innovative company;
- you will be part of a team of professionals passionate both on the business side and on the technical side.
We are currently expanding in multiple markets and we are building the winning team to support our growth. If you think, you got the right skills this is the perfect time to join our team and take part in our exciting journey.
Descrierea companiei
Supreva is a young and fast-growing B2B marketplace that empowers thousands of retail entrepreneurs in Central and Eastern Europe to access the best-fitted suppliers to stock their stores risk-free, grow their businesses and become more efficient.
Our goal is to become one of the largest e-commerce platforms in Europe, powered by Artificial Intelligence and Machine Learning.