Customer Service Representative Slatina

2 - 3 years work experience
English language is mandatory together with very good communication skills in spoken and written format
Organized and self-motivated person
Customer-oriented, with initiative and proactively
Critical thinking and analytical abilities with attention to details
Adaptability and capacity to easily find solutions
Ability to work independently with slight direct supervision and as a part of a team
Ability to understand basic technical aspects related to company industry
Fast reaction- working under time pressure and with deadlines
Very good computer skills (MS Office, Excel, Word, Power Point, Outlook)

Identifying customer requirements and managing them in due time, as per company procedures
Providing assistance to the sales personnel and ︁︀​︂︃︃​︈︁​︁︉︂representing the interface between the company and customers;
Preparing price offers/order confirmations/ invoices / specific reports about customers’ activity
Permanent collaboration with other departments for offering information/ solutions/ counseling to customers regarding their requirements
Internal follow up on open items such as orders/logistics/pricing issues/quality

Vimetco Extrusion (Romania - Slatina) is part of the international Group Vimetco – one of the top aluminum producers in the world with major production assets in China, Romania, and Sierra Leone. During its over 10 years existence, period when there have been made major investments, Vimetco Extrusion won its recognition not only as the biggest extruder in Romania but also as a significant player on the west European extrusion market. Certified ISO 9001:2008 and currently operating 2 extrusion presses, Vimetco Extrusion employs over 240 people devoted to meet and exceed customer expectations.
If you are interested in developing a high standard experience in a young international team and build a strong career, apply now to this job, we are waiting for our new colleague.