Customer Success Representative
Anunț verificat
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Candidatul Ideal
- Helping customers and provide suitable solutions gives you energy.
- Positivity towards customers and colleagues is important and you are ︇︃︍︉︂︅︀︍︂︆︄︅︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎a team player.
- Good spoken and written knowledge English and French. Additional language skills are a plus.
- You have good skills of MS Office applications and reporting skills.
- You are a strong communicator and think solution-oriented.
- You are eager to learn and extend your knowledge of our products.
- You have technical background or affinity with textiles.
- Knowledge of textiles
- Knowledge of SAP
- Experience in a B2B customer service environment
Descrierea jobului
- You manage your own customer portfolio where optimal customer service is a priority.
- You register and follow up all ︁︀︂︃︃︇︁︆︄︁︀︂︃︃︇︃︁︃︂process from order to delivery of customer demand.
- You register and follow-up complaints and inform customer.
- You follow-up the account receivable of your customer in cooperation with credit control.
- You are the first point of contact for all after sales queries from customers and sales managers.
- You prepare samples for the customer and send them keeping customer informed during the process.
- You take ownership and provide suitable solutions in a professional and dynamic way.
- You communicate clearly and efficiently with customers and internally with other divisions and inform proactively.
- You stay informed of all new developments within our company and you are able to explain this to our customers.
Descrierea companiei
Societatea DESLEECLAMA SOLUTIONS SRL este membra a grupului belgian BekaertDeslee, lider mondial in domeniul tesaturilor pentru saltele. Unitatea de productie din judetul Valcea a fost infiintata in anul 2011, inregistrand o crestere permanenta de la an la an, ca urmare a investitiilor efectuate de grupul belgian in cresterea si modernizarea capacitatilor de productie.
In prezent ne desfasuram activitatea in Parcul Industrial Budesti, la iesirea din Rm. Valcea, intr-un spatiu de productie modern, cu dotari si conditii de lucru la standarde europene.
Daca profilul tau profesional corespunde cerintelor postului si daca doresti sa faci parte dintr-un colectiv care imbina tineretea, dinamismul si experienta, te rugam sa ne transmiti CV-ul tau pentru a te cunoaste mai bine.
- 2 Sept. 2024
Customer Service Representative with Arabic
KEY WAY SERVICES S.R.L.
București4000 - 4500 RON net / lună