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Casino technical support officer

Skywind Live S.R.L.
1 poziție
Anunț verificat

Anunț verificat

Textul acestui anunț a fost verificat de echipa eJobs pentru a elimina posibile greșeli sau conținut discriminatoriu.

Candidatul Ideal

Technical support officer performs as primary of support in daily operation for both production and operation. Daily task involve handling issue for hardware and software that may arise, not limited to computer repair, video equipment setup, facility checking and other task assigned.

Requirements:
Minimum of 1year experience in IT operation and services
Candidate must possess at least bachelors/ college degree in IT and other related course
1year of above experience in computer network and Desktop support
Strong Knowledge in audio video setup, installation and from different type of source and distribution
Knowledgeable in Audio video equipment
Knowledgeable in basic html and database
Basic understanding of monitoring tools (e.g., Solarwinds and Nagios)
Able to read and understand electronic schematic diagram
Proficient in English language (both written and oral)
Must amenable in shifting schedule including weekend and holiday
Can work for extended hours, willing to be based in pipera Bucharest
Must be knowledgeable in MS Office, Desktop support, TCP/ IV, virtualization, JIRA , DHCP, MS Teams, Wireless Management, Wi-Fi.
Other task assign will assigned by respective leaders


Descrierea jobului

Responsabilities:
Responsible for day to day IT, studio equipment production support and monitoring
Handles calls, email inquiry, instant messages ︁︈​︁︁︆​︆︃​︂︁︃from internal/external business unit
Perform first level of support in daily operation for both production and operation
Trouble shoot technical problem based on given SLA
Respond and perform technical analysis and repair of all production operation related issue
The job is full on site. Address: Swan Offices, Sos. Bucuresti Nord, nr. 15-25, Windsor Royal building.
The schedule is in three shifts: morning-mid-night.


What do we offer:

- Opportunity of professional development for every employee
- Competitive remuneration
- Warm and friendly environment
- United and professional team
- Private medical insurance
- Meal vouchers
- Transportation
- Easter/Christmas/Birthday vouchers

Descrierea companiei

Skywind Group is a privately held entertainment technology solutions provider. Since our establishment in 2012, we have been growing steadily alongside our partners and customers, proud to witness their own headway augmented by our products. We shape the future of our industry with world-class games, back-office and content management systems, hosting solutions, infrastructure, proprietary deep learning engine as well as a revolutionary user retention suite of products. Join us today and be a part of our rapidly growing team of more than 350 professionals spanning 8 development centers across Ukraine, Belarus, Cyprus, the Philippines, Australia, etc. and now in Romania.

Publicat 14 Nov. 2024 Reactualizat 15 Nov. 2024 Expiră 14 Dec. 2024
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