CUSTOMER SUPPORT (BACK-OFFICE, OFFICE BASED)

We believe that happy people keep people happy, so we’re looking for people who have excellent interpersonal skills and strong ︇︈️︀︍︍︀︂︂︆︄︄︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎analytical skills as you will be expected to deal with a range of customer queries.

We’re delighted to drive innovation on-site day after day, so it’s a plus if you’re inventive and creative; we say yes to fresh new ideas to boost productivity, so reach out and help us shape the future.

We think big and we’re looking for team members who think bigger, achieve more and work smarter. Full training will be provided, but we want to hear from you if you have the following skills!

Have a passion for fashion!
Graduated High School or University
Native level/fluency in English or at least B2 both verbal and written.
Experience in BPO/call center environment-at least 6 months (All channels – voice, email, chat)
Positive attitude
Experience working with various IT Systems
Advanced level of MSOffice, Internet browser
Multitasking and comfortable using multiple platforms
Ability to learn in a fast-paced environment
Excellent Communication and customer focus (both verbal and written).
Great team spirit but the ability to also be independent, like every superhero should.
Problem solving, investigative and multi-tasking skills with highest attention to detail.

THIS ROLE IS OFFICE BASED (FROM OUR OFFICE AT PIATA MUNCII)
START DATE: 04.11.2024
Training: 1 week (paid)
SHIFTS: MONDAY ︁︀​︂︃︃​︇︉​︆︄- SUNDAY (5 days + 2 days off) Between 9 am and 10 pm: 09:00-18:00, 13:00-22:00.

IMPORTANT! The job is with emails, but in the future, you might be asked to take calls too. Mixed channels: emails & calls.