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Sr. Program Manager, RISC Operations

Amazon Development Center (Romania) S.R.L
1 poziție
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Candidatul Ideal

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience defining and executing program requirements
- Experience leading process improvements
- Bachelor's degree
- Experience implementing repeatable processes and driving automation or standardization
- Professional business narrative writing and presentation skills in English. Experience in leading global or regional projects.

PREFERRED QUALIFICATIONS

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- PMP
- Experience using data and metrics to determine and drive improvements
- Experience in complex problem solving, and working in a tight schedule environment
- Experience working cross functionally with non-tech teams
- Lean Six Sigma Green Belt or above; Experience in Agile Project Management

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Descrierea jobului

Amazon's RISC Operations work to make Amazon the most trusted shopping destination through flawless product compliance services that relentlessly protect ︁︀​︂︃︃​︉︆​︆︄Customers and empower Selling Partners. We build a compliance powerhouse by leveraging technology as a force multiplier, building a total quality culture and developing people to deliver world-class operational excellence. We are looking for a Senior Program Manager with a passion for people, process and technology to lead initiatives that will improve selling partner experience and operation efficiency.


Key job responsibilities
You will be responsible for driving SP experience and waste elimination program/product/regional engagement in an operations team. You will drive a culture of customer obsession and continuous improvement, build selling partner trust and enables selling partner work with Amazon effectively, launch and run seller education and support initiatives and eliminate defects and waste in relevant areas. You will apply a mix of quantitative and leadership skills to identify areas of improvement and lead solution to address it. You will lead, build rapport, and mentor program and process teams consisting of members of all levels and functions, without formal reporting relationships.

Descrierea companiei

Amazon SDO Privacy engineering operates in Austin – TX, US and Iasi, Bucharest – Romania. Our mission is to develop services which will enable every Amazon service operating with personal data to satisfy the privacy rights of Amazon customers. We are working backwards from the customers and world-wide privacy regulations, think long term, and propose solutions which will assure Amazon Privacy compliance. Our external customers are world-wide customers of Amazon Retail Website, Amazon B2B services (e.g. Seller central, App / Skill Developers), and Amazon Subsidiaries. Our internal customers are services within Amazon who operate with personal data, Legal Representatives, and Customer Service Agents. You can opt-in for being part of one of the existing or newly formed engineering teams who will contribute to Amazon mission to meet external customers’ privacy rights: Personal Data Classification, The Right to be forgotten, The right of access, or Digital Markets Act – The Right of Portability.

Publicat 4 Nov. 2024 Reactualizat 4 Nov. 2024 Expiră 4 Dec. 2024
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