Candidatul Ideal
Who You Are:
You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You evaluate pros and cons, risks and benefits of different solution options. You promote high visibility of shared contributions to goals. You adjust communication content and style to meet the needs of diverse collaborators. You relate comfortably with people across levels, functions, cultures, and geography.
For This Role, You Will Need:
* 3-5 yrs. Experience in a commercial or engineering environment (customer support, sales support, technical sales, application engineer)
* Excellent verbal and written communication skills. Fluent in local language(s) and English
* Computer Literate (MS Office) / Good interpersonal and communication skills
* Highly motivated and very well organized / Working experience within remote teams beneficial.
Preferred Qualifications that Set You Apart:
* Knowledge of a second European language is considered an advantage
* Knowledge and/or experience in using ERP/MRP systems is a plus
* Basic knowledge of Industry Processes or Process Control and Instrumentation is an advantage
* Preferable progressive industry experience in Fluid automation or process related industry
You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You evaluate pros and cons, risks and benefits of different solution options. You promote high visibility of shared contributions to goals. You adjust communication content and style to meet the needs of diverse collaborators. You relate comfortably with people across levels, functions, cultures, and geography.
For This Role, You Will Need:
* 3-5 yrs. Experience in a commercial or engineering environment (customer support, sales support, technical sales, application engineer)
* Excellent verbal and written communication skills. Fluent in local language(s) and English
* Computer Literate (MS Office) / Good interpersonal and communication skills
* Highly motivated and very well organized / Working experience within remote teams beneficial.
Preferred Qualifications that Set You Apart:
* Knowledge of a second European language is considered an advantage
* Knowledge and/or experience in using ERP/MRP systems is a plus
* Basic knowledge of Industry Processes or Process Control and Instrumentation is an advantage
* Preferable progressive industry experience in Fluid automation or process related industry
Descrierea jobului
If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business, Emerson ︁︈︁︁︇︇︈︈︇has an appealing role for you!
We are looking for a Service Specialist, based in our office within Cluj-Napoca, Cluj, who will manage quote to order end to end process for the Systems and Software division, collaborate with Sales and Operations teams to deliver excellent customer experience throughout all European locations. This role will assist customers by identifying the best solution for their application, independently creating quotations for customers ensuring requests are handled at a high quality, accurately and on time. Proactive quotes follow up with full customer contact with the goal to receive the order. Assist with order management activities and ensure deliveries as per customer expectations.
If this sounds like an interesting job for you, we welcome your application!
In This Role, Your Responsibilities Will Be:
* Develop and maintain a good knowledge of Process Systems and Solutions (PSS) and other Business Units products and Industry applications.
* Analyze customers RFQ (Request For Quote) for products and services proposals, raise and resolve any queries directly with the final customers or the Front Sales Offices.
* Prepare quotations for MRO (spare parts) and On-Off Services within the set target.
* Prepare the bill of materials and services in the estimation tool.
* Responsible for the generation of a proposal document (technical and commercial) based on a specific proposal template.
* Check all Compliance, Checkpoint and Commercial data on purchase order according to European SYSS Standards. Escalate any queries to customer/relevant department.
* Enter orders into order processing systems ensuring all data is checked and accurate.
* Ensure that the factory items have been scheduled for shipping, internal orders are placed by the purchasing department, service requests are raised.
* Take ownership for factory repair and other service issues.
* Liaise with Sales team to inform about the status or possible challenges regarding received quotes and orders.
We are looking for a Service Specialist, based in our office within Cluj-Napoca, Cluj, who will manage quote to order end to end process for the Systems and Software division, collaborate with Sales and Operations teams to deliver excellent customer experience throughout all European locations. This role will assist customers by identifying the best solution for their application, independently creating quotations for customers ensuring requests are handled at a high quality, accurately and on time. Proactive quotes follow up with full customer contact with the goal to receive the order. Assist with order management activities and ensure deliveries as per customer expectations.
If this sounds like an interesting job for you, we welcome your application!
In This Role, Your Responsibilities Will Be:
* Develop and maintain a good knowledge of Process Systems and Solutions (PSS) and other Business Units products and Industry applications.
* Analyze customers RFQ (Request For Quote) for products and services proposals, raise and resolve any queries directly with the final customers or the Front Sales Offices.
* Prepare quotations for MRO (spare parts) and On-Off Services within the set target.
* Prepare the bill of materials and services in the estimation tool.
* Responsible for the generation of a proposal document (technical and commercial) based on a specific proposal template.
* Check all Compliance, Checkpoint and Commercial data on purchase order according to European SYSS Standards. Escalate any queries to customer/relevant department.
* Enter orders into order processing systems ensuring all data is checked and accurate.
* Ensure that the factory items have been scheduled for shipping, internal orders are placed by the purchasing department, service requests are raised.
* Take ownership for factory repair and other service issues.
* Liaise with Sales team to inform about the status or possible challenges regarding received quotes and orders.
Descrierea companiei
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
Publicat
28 Nov. 2024
Reactualizat
28 Nov. 2024
Expiră
28 Dec. 2024
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