Sales & Events Representative

1 poziție

Candidatul Ideal

Behavior wanted for the role:

Appropriate etiquette in appearance, clear and professional language, correct writing
Accuracy in preparing and reviewing written documents, bills, event budgets
Attitude: go-getter, communicative, problem solver, team player, ambitious Candidate Profile

Candidate Profile

University Degree (Bachelor’s degree in Hospitality, Management, Public Relations or equivalent – advantage)
Experience in hospitality / tourism on similar roles - advantage
Computer operating skills (word, excel, e-mail)
Advanced skills in English – written, speaking, reading
Excellent communication skills, elegance and professionalism
Impeccable look, speech & positive attitude
Excellent organizing and planning skills
Visual memory and attention to detail
High ethical standards
Ability to adapt to ever-changing guest needs and dynamic event schedules;
Efficient in managing time, prioritizing tasks and overseeing multiple operations / events simultaneously;
A passion for the industry, a drive to be the best in service;
Strong judgment and decision-making capabilities under pressure

General Responsabilities

Promotes, presents and assures the sales of services specific to the hospitality industry.
Assures the continuity of ︁︈︁︉︁︉︇︁︃︃existing partnerships and strives to obtain new ones
Prepares sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders);
Closely monitors industry trends and proposes ways to enhance the quality of services / volume of sales.
Collects, summarizes and transmits the necessary information for groups / events to other departments
Collaborates with the other departments of the hotel for seamless completion of the services contracted by partners
Resolves any complaint signaled by the partners, in a professional and elegant manner, according to the 5* services the company provides.
Represents the hotel at industry events / meetings with partners when needed.
Is deeply familiar with the hotel’s facilities in order to provide personalized recommendations that best suit our partner’s needs.
Serves as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.