Recruiter/Customer Service Assistant

About the role
We have opened a brand new office in Iasi and looking for enthusiastic, self-motivated and capable individual ︁︀​︂︃︃​︈︁​︁︉︂to join the Linguist Recruitment team.

You will act as the first point of contact to recruit and engage with linguists to help support the businesses requirements and goals.

Key Responsibilities include:
Onboarding linguists which includes obtaining relevant documentation, setting up profiles on the system and ensuring they complete all steps in our onboarding checklist Contacting and engaging with new and existing linguists to keep them engaged and encourage them to take work Ensuring all linguists are onboarded compliantly Handling with day-to-day queries Contacting linguists via both phone and email Inputting information into a database

Benefits
Working for a services agency with over 20 years of experience delivering first-class translation and interpreting services and enabling providing expert support to both private and public sectors in 450 languages and dialects. Moreover, every single day through your role you will be contributing to reduce language barriers every single day and enable our customers to have a great experience.

- Hybrid work set up (4 days in the office, 1 day from home) Brand new modern office located in the heart of the City, near Palas area with easy access to transportation and amenities (shops, restaurants, pubs, medical facilities etc...)
- Game/Recreation Rooms Balcony space
- Private medical insurance
- A young and vibrant team always there to offer support
- Meal tickets
- Welcome package
- Romanian bank holidays off
- 20 Annual leave days, with +1 annual leave day per year worked
- Xmas party Engagement and fun events throughout the year
- Coffee/Refreshments/Breakfast/Fresh Fruit provided daily
- Team building events Employee awards
- Training and career development opportunities within the business

We are a highly respected language service provider based in the United Kingdom, known for its exceptional language support for over twenty years. Handling over 250,000 face to face bookings and delivering over 2,500,000 telephone interpreting minutes annually and providing services in more than 450 languages and dialects, we specialize in offering language solutions to non-English speakers in the UK who are accessing services from healthcare institutions, UK local authorities and councils, as well as privately owned businesses. We take great pride in recognizing the importance of clear and accurate communication, and their services are specifically designed to help overcome language barriers.