Marketplace Account Manager (Chinese Speaker)

• 1-3 years of related work experience
• Proficiency in Mandarin Chinese is mandatory
• Strong communication skills (oral and written) in English
• Self-motivated, results driven, and autonomous taking responsibility for achieving your targets
• Knowledgeable in e-commerce is a plus.
• Strong Microsoft Office skills [Excel, Word, Power Point]
• Able to prioritize complex deliverables
• Detail-oriented and strong follow-through.
• Excellent problem-solving skills, critical thinking and analytical skills
• Interest in setting up and improving processes
• Demonstrated ability to translate customer needs into business and product requirements

• Scout and enroll potential Chinese sellers on eMAG business model, contacting them through WeChat, ︁︀​︂︃︃​︉︉​︁︂︈phone and/or e-mail
• Effectively prioritize and manage a pipeline of leads to consistently meet/exceed quarterly targets
• Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on the eMAG Marketplace
• Work closely with new sellers, educating them about eMAG’s high standards of delivery and customer experience
• Learn and understand the specificities of your categories to spot popular brands, trends, seasonal items and competitive pricing to best tailor your pitch and advice to sellers
• Provide crucial guidance to sellers in marketing and listing optimization, search engine optimization, inventory management, shipping and fulfilment strategy, risk management, and other strategic and operational needs to insure operational excellence
• Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers
• Prioritize your time optimally to achieve your targets in a KPI-driven environment
• Work with sellers helping them to launch and grow their business on eMAG Marketplace
• Manage numerous accounts concurrently & strategically
• Develop analysis to track seller’s performance; create goals and strategies to realize growth for each seller
• Partner with other eMAG internal departments to maximize seller’s exposure and experience.
• Actively participate in promotional activities such as livestreams and on-location conferences with Chinese business partners
• Managing business partnerships with Asian companies (payment integrators, transporters, seller-education companies, business integrators).

• Medical subscription for Medicover, Regina Maria or Medlife.
• A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG and Fashion Days gift cards, access to World Class gym or even professional development classes.
• You will receive different discounts from our partners - banking, mobile, dental medicine, wellness or coffee shops.
• You have access to the Bookster library.
• You'll work in a friendly office. We redesigned our headquarters office to suit our new hybrid work model: we doubled the number of rooms destined for meetings and we equipped them with state-of-the-art technology to facilitate mixed meetings - online & offline.

Companie românească fondată în 2001, eMAG este un pionier al comerțului electronic din România și a devenit un lider regional, exportând modelul local cu succes în Bulgaria și Ungaria. De 20 de ani, compania investește constant în servicii bazate pe tehnologii dezvoltate în România, care ajută clienții să economisească timp și bani.  

Cu o gamă de produse în continuă creștere atât prin oferta proprie, cât și prin partenerii din Marketplace, eMAG este locul unde oricine poate căuta și comanda orice, de oriunde.

De ce să te alături echipei noastre?

Grow Faster.

Suntem mereu în căutarea celor cu adevărat pasionați de ceea ce fac. Dacă ești printre ei, sigur există un loc pentru tine în eMAG. Am crescut foarte rapid și suntem hotărâți să o facem în continuare. Ce ne-a adus aici a fost dorința de evoluție continuă și rezultate concrete.

La eMAG, o serie de principii puternice ne ghidează zi de zi: înțelegem clientul, gândim ca un antreprenor de succes, luăm decizii bazate pe date, analizăm impactul lor, acționăm responsabil, ne susținem reciproc și creștem împreună cu business-ul. Ele ne definesc și ne ajută să devenim destinația preferată de shopping pentru clienții noștri.

Aproape 6000 de colegi lucrează acum în eMAG. Credem foarte mult în dezvoltarea oamenilor și din acest motiv investim în fiecare an mai multă energie și resurse pentru a rămâne o organizație care învață în permanență. Vrem să ne asigurăm că tu vei avea cei mai talentați colegi și mediul în care să crești și să obții performanțe, să devii ce îți dorești la nivel uman și profesional.

Împreună suntem eMAG Teams. Descoperă mai multe despre echipele noastre aici. https://teams.emag.ro/.

• Platforms & Technology • Business Intelligence • Marketing • Logistics • Retail • Customer care • Marketplace • Commercial • People • Legal • Finance • Fashion Days

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A pioneer of the Romanian market, eMAG was founded in 2001 in Bucharest and has well established businesses in Bulgaria and Hungary. For almost 20 years, the company has been constantly investing in technology-based services developed in Romania that help customers save time and money. With a range of products continuously expanding through own offer as well as through its partners in the Marketplace, eMAG is the place where anybody can search and order anything, from anywhere.

Why work with us?

Grow Faster.

We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We grew very fast and we are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

At eMAG, a set of strong principles guide our daily work: we understand the client, we think like a successful entrepreneur, we make decisions supported by data, we assess the impact of our projects, we act responsibly, we support each other and we grow with the business. They define us and help us become the favorite shopping destination for our clients.

Almost 6000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.

Together we make eMAG Teams. Find out here where is your place: https://teams.emag.ro/ (to be inserted under "here" word).

• Platforms & Technology • Business Intelligence • Marketing • Logistics • Retail • Customer care • Marketplace • Commercial • People • Legal • Finance • Fashion Days