Financial Services Manager with German

• Bachelor's / Masters degree or equivalent in related field
• Power Point, Excel, Outlook, Word, Microsoft Teams

• Customer facing experience
• Microsoft Office, Ticketing systems, billing systems
• Excellent written & verbal communication and interpersonal skills
• Ability to interpret Customers’ problems, putting together action plan and drive/implement solutions
• Team Working Skills
• Previous experience (4 - 6 years) within a Sales/Customer Service/Relationship Management
• Knowledge of network OPS
• Experience in Relationship Management
• At least 4 years relevant experience in a similar role
• Telecommunications knowledge/experience
• Experience of working finance & operations.
• Billing, disputes, Contract review/ Aged debt management.
• Cadence Management, experience in conducting MBR/QBR/WBR.
• Stakeholder Management
• Sound Excel & PPT Skills
• Strong Analytical Skills
• Working Knowledge of AR concept

• Communication Skills
• Creativity and innovation
• Business Planning and Resource Management Financial & Budgeting Management

• Provision of budget forecasting plans to Customers by including forecast vs. actuals trends and tracking against plan
• Contribution to Revenue Analysis activities especially in terms of revenue actuals and pipeline for account P&L review purposes (Internal exercise normally required on large accounts)
• Set-up, maintenance and optimization of often complex billing hierarchy for Customers which implies thorough understanding of Customers’ IT procurement / Accounts Payable policies
• Active participation in regular Customer facing meetings, typically Commercial Governance Reviews
• Organization and active facilitation of billing workshops including account set-up meetings
• Active engagement in the external Customer discussion on supportable financial reporting and associated formats
• Management and tracking of Customer’s purchase orders by including in some cases the provision of input into the Customer’s requisition and purchase order process for procuring services from the Supply Chain Members
• Participate in annual account review with Customers whereby current prices are discussed and any price changes due to efficiencies experienced are proposed and agreed
• Review of Financial Management Processes with Customers by including the documentation of the billing protocol procedure with version control
• Support of complex invoice formatting requiring detailed knowledge of delivered services and products, inventory and Customer procurement policy and subject to changes over the time
• Operational supervision of auxiliary FMs assigned to the account as part of the global financial management support model
• Provide accurate, timely, and professional reports to senior management for historical analysis, account status, and forecasting purposes
• Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if requested
• Participate in business meetings and general inputs in day-to-day improvements

We bring together the best of technology and our people to supercharge progress.

HCLTech is a global technology company, home to 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Our purpose is to bring together the best of technology and our people to supercharge progress. We’re supercharging progress for everyone, everywhere – our clients, partners and their stakeholders, our people, communities, and the planet.

Part of the HCL group, HCLTech was listed on the stock exchanges in India at the turn of the millennium in December 1999. Since our inception, we have pioneered several industry mainstays and established leadership positions in all our chosen segments.

As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

We recognize the impact that a business like ours can deliver in elevating communities globally, and we continue to improve our efforts and take decisive actions that benefit the communities in which we work and live. Through the HCL Foundation, the CSR arm of HCLTech, we have invested more than $130 million in social development efforts serving communities throughout India across education, health, water, sanitation and hygiene, skill development and livelihoods, environment, and disaster risk reduction, response and management.

We’re powered by our people – a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Consolidated revenues as of 12 months ending June 2024 totaled $13.4 billion.

We have been recognized as a Global Top Employer by the Top Employers Institute for the second time in a row for outstanding HR policies and best practices worldwide. We have also been certified as a Top Employer in 26 countries across three regions, Asia Pacific, Europe & Africa and North America. Out of the 26 countries, HCLTech is ranked number one in 15 countries, including Romania.

These accolades re-affirm our commitment to our people by helping them maximize their potential and building an inclusive and progressive workplace that help our employees find their spark. To learn how we can supercharge progress for you, visit https://www.hcltech.com/en-ro/careers