Digital Sales Representative with Romanian

TTEC

3 poziții

Candidatul Ideal

What You Bring to the Role

Verbal and written bilingual communication skills in both Romanian and English
Sales aptitude
Goal orientation
Computer savvy
Reside in or able to work Warsaw, Poland or relocate with us to our amazing facility in Krakow.

Descrierea jobului

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Digital Sales Representative ︁︀︂︃︃︇︉︆︄with Romanian-English working on site in Warsaw, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Analyze and strategize how to manage, and upsell the accounts
Contact existing customers in your portfolio to a consultation
Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the customer base
Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
Navigate the client so they can implement campaign suggestions
Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue
Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

What You Can Expect

Generous relocation package of 2000 PLN net
Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
Multisport Card
Flexible working hours and additional days of annual leave
Partial language course reimbursement program as well as tuition program for sales courses and studies

A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Descrierea companiei

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values, our Environmental, Social, and Governance ("ESG"), and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

Our Values

Lead every day We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact. Seek first to understand We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers and our colleagues. Do the right thing We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do. Act as one We’re stronger together — one company with one purpose and one team. We work together and have each others’ backs. Reach for amazing We are innovators who make amazing things possible. We spark creativity and never accept "can't." Live life passionately We believe in our purpose and live it with intensity. We celebrate, laugh and have fun together.

About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Publicat 8 Oct. 2024 Reactualizat 18 Oct. 2024 Expiră 7 Nov. 2024