Customer Service Clerk
Anunț verificat
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Candidatul Ideal
Required skills:
- Computer literate and competent with a strong knowledge of Microsoft Office, good keyboard skills
- Communication and negotiation skills
- Ability to organise/schedule/prioritise
- Ability to maintain records
- Numeracy skills
- Good attention to detail
- Good command of English
Descrierea jobului
- Respond promptly to requests, look for alternative solutions in solving problems;
- Continuously improves the quality of services, always takes ︁︀︂︃︃︉︉︁︂︈feedback and suggestions from customers;;
- Ensures a normal circuit of the documents, ensures the accuracy of the data transmitted to the client;
- Updates and registers in the internal system the information corresponding to the documents;
- Interacts with clients in order to identify problems and find solutions corresponding to;
- Receives the documents of the subcontractors, verifies them and processes them in accordance with the internal procedures
- Ensure a normal flow of documents and respect deadlines for issuing invoices
- Updates and records in the internal system the information corresponding to the documents
- Ensure and track the preparation, recovery and proper circulation of documents related to freight transport and enter them in the internal working and reporting files.
- Realizes, completes, updates periodical reports / reports, related to the activity performed within the department
- Other responsibilities
Descrierea companiei
With more than 27 000 collaborators worldwide, FM LOGISTIC ensures the optimization of the global supply chain: warehousing (computerized inventory management, order processing etc), co-packing, food co-manufacturing and industrial manufacturing, transportation / distribution. From production to consumption, responsiveness, flexibility, quality and safety make FM LOGISTIC a real creator of added value.