Customer Disposition

• Strong organizational and communication skills
• Experience in customer interaction and order management
• Ability to work with systems such as Speedi, EDI processes and manage production schedules
• Analytical mindset with a focus on continuous improvement
• Fluency in English; other languages would be an advantage
• Previous experience in a similar or related role

• Order Management: Confirm orders, follow up on urgent requests, and inform customers about delivery timelines ︁︀​︂︃︃​︇︁​︆︄and any delays.
• Communication: Keep customers updated on order statuses, request additional information (e.g., warehouse schedules, shortages), and handle new delivery details.
• Prioritization: Create and manage priority lists and ensure key deliveries meet deadlines.
• Analysis & Planning: Conduct stock overviews, analyze delivery changes, and participate in new EDI projects.
• Process Improvement: Release intermediate documents in Speedi, make necessary delivery corrections, and ensure continuous WIP improvement.
• Forecasting: Provide key forecasts to KAM for metal hedging and support future demand planning.

• You will enjoy a modern and professional space, perfectly organized to support your daily work.
• You will receive a competitive salary, along with bonuses and benefits that reward your contribution.
• Transportation will be provided by the company bus or if you choose to use your own car you will receive the cost of the fuel used.
• Access to training programs and professional growth opportunities to develop your skills and career.

Alu Menziken Extrusion AG is a technology partner for complex extrusion press products which fulfill the highest demands on alloy characteristics, tolerances, and surfaces. Our services comprise application-engineering, production, and logistics. Alu Menziken Extrusion enjoys a reputation in the industry of being a niche provider that operates quickly and flexibly, and that is concentrated on specification-based applications in five divisions: Pneumatics, Automotive, Industry & Commerce, Construction, and Precision Machining. To our customers in various industries, where precision-engineered products are critical, we act as a direct-sales manufacturer with stocking warehouse capabilities, offering the shortest lead-time as possible. Alu Menziken AG encompasses Alu Menziken Extrusion in Switzerland, Alu Menziken Euromotive in Austria and Alu Menziken SRL in Mediesu Aurit, Satu Mare county, Romania. We strongly believe in our people and found our success investing in them, in their skills, abilities, and potential. We believe in teamwork and continuous development as a key factor on the way to performance. The “right person in the right place” is one of our HR’s values, therefore we encourage talent and diversity of opinion and expression. At Alu Menziken, everyone can find not just a job, but an opportunity to build a proper career path, a way to assert and achieve full potential. We appreciate and focus, through all our actions, on quality and professionalism, performance and equal opportunities.

If you share our values, projects, goals, and ambitions, you can be part of our team!