Customer Service Clerk (Dragomiresti)

• Computer literate and competent with a strong knowledge of Microsoft Office, good keyboard skills
• Communication and negotiation skills
• Ability to organise/schedule/prioritise
• Ability to maintain records
• Numeracy skills
• Good attention to detail
• Good command of English

• Respond promptly to requests, look for alternative solutions in solving problems;
• Continuously improves the quality of services, always takes ︁︀​︂︃︃​︁︂︇​︁︂︈feedback and suggestions from customers;;
• Ensures a normal circuit of the documents, ensures the accuracy of the data transmitted to the client;
• Updates and registers in the internal system the information corresponding to the documents;
• Interacts with clients in order to identify problems and find solutions corresponding to;
• Receives the documents of the subcontractors, verifies them and processes them in accordance with the internal procedures
• Ensure a normal flow of documents and respect deadlines for issuing invoices
• Updates and records in the internal system the information corresponding to the documents
• Ensure and track the preparation, recovery and proper circulation of documents related to freight transport and enter them in the internal working and reporting files.
• Realizes, completes, updates periodical reports / reports, related to the activity performed within the department
• Other responsibilities

With more than 27 000 collaborators worldwide, FM LOGISTIC ensures the optimization of the global supply chain: warehousing (computerized inventory management, order processing etc), co-packing, food co-manufacturing and industrial manufacturing, transportation / distribution. From production to consumption, responsiveness, flexibility, quality and safety make FM LOGISTIC a real creator of added value.