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Customer Care Specialist - Advanced English (On Site)

KITS Technologies
3 poziții
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Candidatul Ideal

If you thrive in a fast-paced environment, work hard, are serious about your work, dedicated and loyal, then you are wanted here for a long-term career. Offer your expert knowledge in our rapidly expanding company and you will be offered personal and professional growth.

• Fluency in English
• Excellent spoken and written communication abilities
• Multi-tasking
• Excellent interpersonal and communication skills
• Customer orientation and problem-solving abilities
• Attention to details
• Proactive attitude
• Team spirit
• Good PC operating skills and typing speed
• Open-minded and friendly
• Availability for working Mon-Fri 17:00-01:00

Descrierea jobului

You will be rеsponsiblе for hаndling inquiriеs from US, Canada аnd worldwidе English-speаking customеrs through our Intеrnеt phonе systеm аs ︁︀​︂︃︃​︇︉​︆︄wеll as е-mаil.
Wе vаluе tеamwork. Our compаny is highly motivаted to do wеll and to crеаtе а world class sеrvice for our customers.
Engage with customеrs in а friendly аnd profеssionаl mаnnеr while аctivеly listеning to their concerns
You will professionally answer our customer's questions regarding our products, billing and shipping questions, and complaints.
Coordinate with other members of our team to ensure timely processing of customer orders.

More Information on Requirements

-Fluent, Excellent English; reading comprehension, writing, spelling, speaking.
-Loyal, hardworking, dedicated
-Experience in an office setting or customer service is a plus
-General understanding of computers - Have general knowledge about the Internet, in terms of web navigation, online shopping
- Good and efficient problem solver, professional, assertive, creative, team player with positive attitude


Offer (bonuses, benefits)
- Competitive pay
- Yearly bonus award
- meal vouchers
- full private medical coverage
- Work with a young, dynamic, enthusiastic and successful team
- A full time, permanent position in a successful, established company
- 8 hours schedule (including breaks)
- Ability to grow in our company to other more complex roles working in marketing, operations and tech

Descrierea companiei

We are the sole customer service providers for the Canada based KITS Eyecare Ltd. company responsible for supplying milions of eye care products to customers from North America and not only. We are a business process company.

We're rapidly expanding and need fast learning, helpful individuals to join our online customer service team.

Our team consists of young, curious, bright and ambitious individuals who love a job well done. We work hard, we play hard and we're always finding innovative ways to get things done.

Publicat 23 Aug. 2024 Reactualizat 16 Sept. 2024 Expiră 22 Sept. 2024
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