Business Consultant

Job Purpose:
You will be responsible for providing technology solutions that add value to business, by analyzing challenges, identifying their problems, then implement our software solutions tailored to suit the client's needs.

You will work with passionate, engaged teams of SQL developers (technical consultants), software engineers and infrastructure managers in the ERP implementation department.

You will inspire, mentor and train junior colleagues, assisting them in their professional growth.

Main responsibilities:
Provide consultancy services on technology projects, using the TotalSoft Implementation methodology and assist in managing any project conflict or risk;
Analysis – Work with customers to clearly understand their business requirements and determine how Total Soft’s Charisma ERP can address their business requirements through close discussion and co-operation with team members and the Product Management Team;
Ensure full documentation of the proposed solution is provided for internal and external review and the scope meets the project objectives and minimizes cost and risk;
Configuration – Configure Charisma ERP to meet the needs of analysis and support the testing of the solution internally and with the customer;
Issue Management – Manage any project issues and risks to ensure the smooth running of the project and escalate as appropriate;
Testing – Advise and assist the customer where appropriate in planning, documenting, and testing the solution to ensure it operates as per the specification;
Go-Live and Support – provide pre go-live and post go-live support to the customer during the transition to the new system and achieve final project acceptance within 2 months of go-live;
Ensure that all project issues are logged, tracked, and resolved during and after the project;
Upon final system acceptance hand the project over to the customer service department;
Help Identify future opportunities/phases of the project and assist the Account Management team in positioning and selling additional TotalSoft products and services;
Receive and provide training on Charisma ERP to increase product and industry knowledge;
Gathers, synthesizes and validates relevant data by performing financial or market analysis as per project requirements;
Ensures full support for clients’ management team by proposing implementation plans, offering the assistance needed and monitoring the implementation when required;
Elaborates business reports, presentations and proposals based on research, analyses carried, meetings and interviews and contributes to business development;
Responsible for client satisfaction and managing relationships with assigned clients.

Preferred Skills and Experience:
5+ years relevant working experience in a management / strategy consulting or technology solutions company;
Undergraduate ︁︀​︂︃︃​︁︂︇​︁︂︈or master’s degree in economics, engineering, or computer science;
Knowledge of Financial Services business processes and/or business processes optimization and automatization;
Influential, with good negotiating skills;
Outstanding analytical skills, able to frame problems and coach others;
Excellent business knowledge must be able to understand quickly how a business/industry works;
Strong problem-solving skills, ability to develop pragmatic and creative business solutions;
Good communication skills, ability to position himself/ herself as a trustful, knowledgeable business partner to management teams;
Project management skills, ability to perform activities from multiple work streams and achieve set deadlines and goals;
Detail oriented and results focused;
Strong team worker and able to fit in diverse environments.

With TotalSoft you can expect:
Work with great technologies, products, and colleagues;
Gain experience working on national and international projects;
Exposure to challenging projects in various industries both local and international;
Be a part of our career development programs;
Hybrid way of working;
Private medical services;
Bookster subscription;
7Card and WorldClass subscriptions.

About TotalSoft:
Established in 1994, TotalSoft is one of the most important providers of business software systems (ERP, HCM, CRM, DM and BI) in Central Europe.
TotalSoft is the preferred ERP solutions provider in Romania and one of the top 10 global providers of software solutions for the leasing industry.TotalSoft’s top products, Charisma ERP, Charisma HCM are market leader products in Romania, with relevant references in 8 industries: financial services, retail, distribution, production, construction, agriculture, medical and services.
Currently, TotalSoft has a team of +500 software specialists and projects in 45 countries on 4 continents.