Ideal Candidate
- Education: Bachelor's degree in Business Administration, Operations Management, or related field. A Master's degree is a plus.
- Experience: Minimum 5 years of experience in operations management, preferably in a global high-tech entity or fintech environment.
- Strong understanding of operational processes and best practices.
- Excellent organizational and multitasking abilities.
- Proven ability to develop and implement effective policies and workflows.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate a diverse team.
Attributes:
- High level of integrity and attention to detail.
- Proactive and results-driven approach.
- Strong leadership qualities and ability to work under pressure.
Languages: Fluency in English is mandatory. Proficiency in additional languages is an asset (Spanish, French).
Job Description
We are seeking a Global Operations Manager to join Vixi Tech RO, overseeing and optimizing workflows, policies, and operational efficiency across our global departments. This role involves developing and monitoring KPIs, ensuring compliance, and leading a diverse team to achieve business goals. The ideal candidate will have a strong background in operations management within a high-tech or fintech environment, with excellent leadership and communication skills.
You will be responsible for…
- Workflow Development: Design, implement, and optimize workflows to enhance operational efficiency across all departments.
- Policy Creation: Develop and enforce policies that connect departments internally and with clients, ensuring consistency and alignment with company goals.
- Efficiency Control: Monitor and evaluate employee efficiency across various locations, identifying areas for improvement and implementing necessary changes.
- Reporting: Build and maintain comprehensive reports on operational success, providing insights and recommendations for improvement.
- Task Tracking: Utilize company software to track tasks and projects, ensuring timely completion and adherence to company policies and timelines.
- Compliance: Ensure that all operations comply with company policies, behavioral codes, and legal requirements.
- Business Plan Execution: Collaborate with other managers to create a micro-tasking plan, to execute the business plan and roadmap within established timelines.
- Cross-Department Coordination: Facilitate communication and collaboration between departments to enhance overall operational effectiveness.
- Client Interaction: Oversee and streamline processes related to client interactions to ensure high levels of satisfaction and service quality.
- Performance Metrics: Develop and monitor key performance indicators (KPIs) to assess the effectiveness of operations and drive continuous improvement.
- Team Leadership: Lead and mentor the operations team, fostering a culture of excellence, accountability, and innovation.
- New Locations Setup: Lead the setup process for new remote/in-spot locations for employees.
Location- Romania.
9-18, Monday- Friday. (Hybrid position. 2 days remote)
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a fast-growing fintech startup with a global presence.
- Professional development and career growth opportunities.
- Collaborative and inclusive work environment
- Company tokens will be distributed after completing 1 year in the company.
Company Description
Who We Are
Vixi Holdings Group bridges the gap between traditional banking and the digital age, serving as the parent entity for a diverse range of blockchain services and cryptocurrency projects. Established in 2021, Vixi Holdings Group oversees subsidiaries dedicated to technology, banking services, crypto solutions, and trading, aiming to offer comprehensive banking and crypto services through advanced platforms.
Our Projects:
Vixichain
Vixichain focuses on integrating traditional finance with blockchain technology through its L1 blockchain platform, which offers DeFi products and services. The platform includes a private chain called ZK-KYC ("Digital Identity") that enables cost-effective, borderless peer-to-peer crypto transfers and payments with supported merchants. To ensure regulatory compliance, Vixichain integrates banks directly into the transaction validation process, maintaining a high level of privacy. An ICO is planned for Q1 2025. As a leading fintech startup, we develop neo banking and web3 products with global reach, aiming to seamlessly integrate fiat and crypto services and deliver exceptional financial solutions.
Risely
Risely is a licensed neo-banking platform that integrates fiat currencies and cryptocurrency asset management for both individuals and businesses. Its mission is to simplify and unify finance, enabling users to manage their entire financial life from one intuitive app. The platform offers solutions for core banking, money remittance, trading, swapping, and farming.
