SYSTEM ADMINISTRATOR

The HQ professionals are dedicated to delivering expertise, guidance, and tailored IT solutions to client companies while ensuring a high standard of functionality, accessibility, and performance across their information frameworks.
We are seeking a passionate and motivated System Administrator to join our team. In this role, you will be instrumental in providing comprehensive on-site technical support and assistance to a prestigious client in the energy sector. Work hours are Monday to Friday, from 09:00 to 18:00.
We are looking for:

• A result-oriented person, adaptable to various situations and tasks, able to identify problems and to apply the best solutions;
• Passion for IT and technical challenges;
• A minimum of 2 years experience, solid IT background and/or certifications in the field (Microsoft 365, ITIL, Cisco, etc.);
• Good knowledge in networking and PC management;
• Solid knowledge of cybersecurity principles, standards, and frameworks (preferably NIS2 and ISO 27001).
• Good understanding and experience in configuring and troubleshooting of server and networking services;
• Good knowledge and/or experience with both Windows and Linux server and Virtualization (VMWare/Hyper-V/Proxmox) environments;
• Good knowledge and/or experience with Microsoft 365 and Azure administration;
• Familiar with hardware/software/networking diagnostic and monitoring tools;
• Proven ability to manage and support CRM/ERP solutions (client-server);
• Experience managing and maintaining VOIP systems, video walls, surveillance cameras, and videoconferencing equipment.

How we imagine you:

• Passion for technology and for making things work.
• Strong problem-solving skills and the ability to learn quickly.
• Excellent communication and interpersonal skills.
• Ability to work in a dynamic and fast-paced environment.
• Leadership and team management skills, with experience coordinating small teams.
• Empathy, patience, and a calm are essential qualities.
• Punctual and responsible mind-set.
• Curious and Enthusiastic about technology and eager to learn.
• Fluent in English (C1 level, minimum B2 required), both written and spoken, at an advanced level.

The responsibilities of the IT Support Helpdesk Technician include but are not limited to:

• Install and configure desktop and server systems including hardware, OS and applications;
• Implement and troubleshoot network infrastructures;
• Configure, monitor and troubleshot windows / linux server systems;
• Hardware and software diagnostics and resolution for servers, desktops, notebooks, networking, video walls, videoconferinces, phones and peripheral equipment;
• Address incidents, monitor ticket queue, and coordinate with others in service support team;
• Ensure compliance with cybersecurity policies, implementing best practices to safeguard organizational systems;
• Actively contribute to projects for achieving NIS2 and/or ISO 27001 certifications, ensuring adherence to regulatory and standard requirements;
• Perform routine system updates, patches, and backups to ensure system reliability and security;

• Provide good customer service at all times, striving to exceed client and business expectations;
• Manage, monitor, and optimize Microsoft 365 environments, ensuring efficient use of resources and seamless integration across organizational tools;
• Manage, support, and troubleshoot video wall systems, fixed telephony (VOIP), video surveillance systems, and videconferencing solutions.
• Provide support and maintenance for CRM/ERP client-server solutions;
• Correct and complete documentation in all incidents and service requests from the ticketing platform, with accurate description of all the troubleshooting steps followed including resolution.
• Lead and coordinate a small team within the IT department;
• Collaborate effectively with colleagues and client stakeholders to ensure seamless operations;
• Provide exceptional support to the client’s internal users, maintaining high standards of communication and professionalism;
• Performs other duties as assigned by the direct manager.

We are offering:

• Competitive salary and benefits package.
• Private medical insurance.
• Multiple internal events such as team buildings or corporate events.
• Opportunity for professional growth and advancement.
• Great team with collaborative and supportive work environment.
• Access to cutting-edge technologies and resources.
• Training and development opportunities to enhance your skills.
• Company car allowance.

If you are a dedicated IT professional with a passion for managing complex systems, optimizing IT infrastructure, and staying at the forefront of emerging technologies, we want to hear from you. Your enthusiasm for technology and willingness to embrace new solutions will make you a perfect fit for our team.

At Waldevar, we’re powering progress. With renewable energy solutions and a team of over 800 professionals, we’re driving change for a brighter tomorrow.