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Position Overview
At VEO, we are committed to optimizing our supplier database and enhancing supplier relationships to drive growth and increase purchasing opportunities. As a dynamic team, we strive for efficiency, collaboration, and data-driven decision-making in all aspects of our business. Join us as a Supplier Relations Coordinator and help shape the future of our supplier partnerships.
The Supplier Relations Coordinator will play a pivotal role in managing and optimizing our supplier database, identifying growth opportunities, and fostering strategic supplier relationships. This position requires a data-driven approach, strong organizational skills, and the ability to collaborate effectively across various departments. You will work closely with cross-functional teams to support CRM initiatives and ensure the integration of supplier insights into the broader business ecosystem.
Key Responsibilities:
Data Analysis & Segmentation:
- Analyze supplier data to identify high-potential growth and retention segments.
- Ensure data accuracy and enrich the supplier database with relevant business information.
- Develop segmentation plans (based on type, country, product family, and industry) to better target commercial campaigns.
Supplier Strategy & CRM Development:
- Collaborate with IT and procurement teams to develop and maintain CRM tools, ensuring seamless integration with other systems (ERP, E-marketing).
- Design and implement CRM campaigns (cross-selling, up-selling, loyalty) in partnership with Marketing and commercial teams.
- Monitor key KPIs, including conversion rates, activity rates, loyalty metrics, and transaction values, to assess the impact of CRM initiatives.
Cross-Functional Collaboration:
- Work closely with purchasing teams (prospecting, sourcing) to ensure CRM insights are effectively utilized.
- Partner with Marketing to align campaigns with commercial objectives and identified supplier segments.
- Coordinate with IT to ensure CRM tools are efficient, robust, and well-integrated into the company's digital ecosystem.
Performance Monitoring & Strategy Adjustment:
- Analyze the results of CRM actions and adjust strategies as needed to enhance overall performance.
- Propose and track action plans based on data analysis, seasonal stock needs, and supplier requirements.
Requirements:
- Bachelor’s degree in Business, Supply Chain, Marketing, or a related field.
- 4+ years of experience in supplier relations, procurement, or CRM.
- Strong analytical skills and experience with data analysis for segmentation and strategy development.
- Excellent communication and collaboration skills, with the ability to work cross-functionally.
- Proficiency in CRM systems, ERP platforms, and data analytics tools.
- Knowledge of KPIs in a commercial environment is a plus.
Why Join Us?
- Opportunity to make a tangible impact on supplier relationships and purchasing strategies.
- Collaborative and supportive team environment.
- Growth and development opportunities within a forward-thinking company.
If you are passionate about data-driven decision-making, strategic supplier relationships, and working in a cross-functional team, we would love to hear from you!
