Store Manager

We are looking for a result driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Core Responsibilities

• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of ︁︀​︂︃︃​︇︂​︁︃︁customers satisfaction through excellent service.
• Follow up on sales goals and KPIs through coaching and guiding store employees to achieve their best.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, etc. Conduct
• annual performance appraisals to assess training needs.
• Deal with all issues that arise from employees or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance.

What we Require

• Proven successful experience as a retail Store Manager in the cosmetic industry
• Diploma or Certificate in aesthetics or make-up.
• Powerful leading skills and business orientation.
• Customer management skills.
• Strong organizational skills.
• Good communication and interpersonal skills.
• Sound knowledge of English in both written and verbal.
• Knowledge of Italian will be considered as a plus.

What we offer

• Competitive salary according to skills and experience.
• Additional monthly performance related bonus scheme.
• Opportunity for career development.
• On-going training.
• Discount on our products.
• A pleasant and friendly working environment.

KIKO Milano, the No.1 Makeup brand in Italy, is a professional cosmetic brand that features an arrange of cutting-edge makeup, skincare products and beauty accessories. Safe, effective, innovative and cruelty free products of the highest quality, created to satisfy the beauty requirements of women at any age.