Store Manager BOGNER

Our leaders at BOGNER are sport-fashionable, dynamic elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The Store Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.

YOU’LL NEED TO HAVE

• 3-5 years of experience in retail management – luxury experience preferred
• Bachelor’s degree in Fashion or Business preferred
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Computer skills to include operation of retail point of sale system, Word, Excel and email
• Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
• Strong team management skills, with the potential to develop people personally and professionally
• Confidence, organization skills, critical thinking and problem-solving skills
• Exceptional verbal and written communication skills
• Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
• A positive and constructive approach, sales focused with the ability to take ownership

WE’D LOVE TO SEE

• An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
• Well connected with a strong ability to engage
• Elevated customer service skills; a true fashion expert with a passion for sales
• A positive, outgoing, high-energy personality able to thrive within a high paced environment

WHATS IN IT FOR YOU

Attractive and fair remuneration
Comprehensive bonus system - the better you perform the more you will earn
Food ticket
Bonus for bringing in new colleagues (up to 1000 lei)
Benefit from the company's 20-year experience in developing the Bogner and other fashion brands
Travel to BOGNER Head Quarters
Luxurious and calm working environment characterized by cooperation, team spirit and family orientation
Have a voice that matters to management in all operative tasks and business development

WHAT YOU WILL DO

Business development

• Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
• Partner with the Area Manager to maximize sales and margin goals
• Responsible for the sales and KPIs performance of the store
• Partner with the Area Manager to prepare periodical reporting on competitors, product, potential opportunities
• Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
• Develop business strategies, set achievable goals and targets and implement incentives to help boost sales

Team Management

• Set personalized objectives for the year for every team member and follow-ups along the year to develop behavior, performance and capabilities
• Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
• Set achievable goals and targets, and ensures the staff follows Company guidelines and is held accountable for achieving set goals
• Effectively manage all HR functions to support the team
• Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
• Motivate team to drive results through effective training, accountability and celebrating successes
• Ensure the in-store follow-up after trainings delivered on the brand, products, operations and soft skills
• Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
• Support with informative and inspiring participation the new staff onboarding experience
• Assure staff is groomed, inviting, professional, and knowledgeable on product and related company information

Client Management

• Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
• Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
• Encourage team members to focus on what they would like their clients to feel during a Versace experience
• Develop and expand customer base by capitalizing on high-profile clientele and sales
• Maintain an active social relationship with clients and community by understanding the needs and changes of the market

CRM

• Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customer and maximize sales opportunity.
• Implement and manage the boutique’s community outreach program to maintain active social relationships with clients
• Support the organization of in-store & promotional events, liaising with merchandising & PR team

Store Management and Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
• Remain in compliance with operational and company policies and procedures
• Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
• Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses

As part of Iceland Romania srl ​​you will be a vital part of the team that introduces and develops the premium German brand Bogner to the Romanian market with its first and unique mono-brand store in the heart of luxury shopping experience in Bucharest.

Iceland Romania is a official representative of BOGNER with 4 monobrand location in Romania and Bulgaria. The Company 30 years dedication to create as sport-luxury lifystyle for its clients extends further with 3 multibrand store representing brands suchs as Armani Exchange, Jet Set, Lola Casademunt, Tom Tailor, New Land, Guess and others.