Candidatul Ideal
- Fluent French and English
- Previous Account Receivables, Account Payable, Customer Care, or other customer facing department experience
- Extensive knowledge of Finance and Accounting
- Direct and concise communication skills
- Strong record of managing customers’ disputes.
- Able to present in front of different audiences, from payable analysts to CEOs
- Proficient in Excel
PREFERRED QUALIFICATIONS
- Degree in Finance, Accounting, Business Studies or other directly related areas
- SQL and Business Intelligence tools
- Additional European Language
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Descrierea jobului
Key job responsibilities
- Research, analyze and resolve the Customer’s inquiries and payment blockers
- Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
- Earn customers’ and peers’ trust and build long-lasting relationship.
- Participate to cross functional and process improvement projects
- Create and implement standard operating procedures and process workflows. Analyze, recommend and implement process improvements
- Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions
- Timely report via weekly metrics and provide status updates on customers’ accounts and projects
- Participate in operational excellence activities
- Continually look at ways to improve the customer experience
Descrierea companiei
Opened in 2005, Amazon’s Development Center in Iasi was Amazon’s first R&D facility in Eastern Europe. It plays a major role in the city’s burgeoning tech industry, employing skilled experts who are inventing exciting new technologies in the fields of Cloud Computing, Information Security, Machine Learning and Data Analysis.
The Center is also known for the business teams who manage programs for our Retail, Compliance, employing associates, specialists and program managers across Retail Business Services, Compliance Operations, Digital Imaging Services and Amazon Creative Services.
In 2017 a second corporate presence was established in Romania’s capital. The Amazon Development Center Bucharest is home to Speech and Language Solutions for Alexa, Alexa Product Testing, as well as Amazon Web Services (AWS) teams working on key technologies for the Elastic Cloud Computing (EC2) service.