Candidatul Ideal
Descrierea jobului
- Gestionarea interactiunilor cu clientii prin telefon sau prin alte canale de comunicare (email, chat, platforma de ticketing etc.);
- Identificarea nevoilor clientilor prin ascultare activa si oferirea de solutii potrivite care sa imbunatateasca experienta clientilor;
- Invatarea activa si permanenta in vederea adaptarii la procesele si procedurile in permanenta schimbare pentru imbunatatirea serviciilor oferite.
Iti oferim:
Posibilitatea de a lucra de acasa in regim de telemunca, dar fara a simti ca esti singur, ci facand parte dintr-o echipa pozitiva si entuziasta, cu posibilitati de training si dezvoltare atat profesionala, cat si personala. De asemenea, vei lucra intr-o companie recunoscuta la nivel international unde vei avea posibilitatea sa avansezi profesional.
Descrierea companiei
Euroanswer is an independent player in BPO with a client-focused mindset. With us, our clients experience the best of both worlds: Western standards meet Eastern mindset to forge a European company, multicultural and cosmopolitan in its DNA, highly technology skilled and wired to make performance across the globe.
We provide job satisfaction and request skills instead, in a win win game. A very special kind of skills:
- The skill to speak well a language and to talk nice to people;
- The skill to talk IT technicalities and still be understood by mortals;
- The skill to tick off requests and leave peace of mind behind;
- The skill to enjoy a job of meaningful interaction within a company of cool people who want, surprisingly, the same.
We serve global businesses but deliver towards people as individuals. We talk business, but we serve people.
Openings are here, apply at jobs@euroanswer.co.uk and we’ll reply.
