Junior Fraud&Payments Agents with French (night shifts too)

• Responsible for conducting various fraud, risk, KYC, and due diligence checks on customers.
• Identifying fraud trends and player behaviors across groups of accounts raised in customer risk processes.
• Identify, document, and communicate detected fraud trends, suspicious transaction characteristics and patterns.
• Monitor accounts and transactions regularly to identify any fraudulent activities.
• Identification, verification, and validation of documents.
• Ensuring the accuracy of the information registered on the customers’ accounts.
• Providing support to the other teams for their queries related to the department’s tasks.
• Handle day-to-day financial payments with precision.
• Maintain accurate records of all financial transactions.
• Ensure bank statements are accurately reconciled.
• Monitor bank deposits and payments.

• Superior analytical and communication skills.
• Advanced French and English skills (in writing and verbally).
• Advanced computer literacy skills.
• A result-oriented attitude and a high sense of responsibility.
• Proficiency in Excel, Word, and PowerPoint

• Bachelor’s Degree from an accredited university.
• Minimum of 1 year work experience.
• Preferably, the candidate must have gambling experience, but it is not a mandatory requirement.

• Competitive salary and yearly performance bonus.
• Exciting benefits, including meal tickets, coffee, and fruits.
• Welcome packs, trial period gifts, and special event surprises.
• Private insurance coverage for peace of mind.
• Transportation reimbursement for work from office (WFO)
• Referral program benefits for bringing in top talent
• Fun social activities like pizza days, lunch meetings, and themed parties.
• Team building events and sports activities to foster a great working environment.
• Training and development programs to support your professional growth.
• Plus, many other exciting perks!

REI Development Services is a young and modern company, established in 2016, providing high standard services, that has a great experience concerning Customer Care, Software/Game Development and many other services related to the Gambling Industry. Our main objective is to provide High-Quality Customer Service to our Partners, which are several important online Casino and Sports-betting sites such as Netbet or Casino777. We are proud to be part of an international network of companies, giving our employees the opportunity to interact with customers and offices from different parts of the world. You will be part of an international team of really cool people, with a nice working environment and colleagues who are always in a good mood, encourage and support you. You will also get to know your colleagues better during some fun activities: events and teambuilding activities, movie night, etc.

Let’s discuss the rest during the interview :)