Front Desk Officer Brasov

• Excellent Communicator, Self-Starter, the type of person who enjoys challenges
• Very good level of English language- both speaking and writing
• Good computer literacy – Including Microsoft Office packages and Internet Explorer
• Ability to work in an environment that is highly variable and that changes daily
• Ability to establish strong business relationships with internal partners, vendor team leaders/agent, recruitment & training teams, and Business Process & Tools teams.
• Approachable, friendly and with a can-do attitude
• High attention to detail and accuracy

• Offer information and support to visitors, customers and employees
• Welcome visitors, customers and employees at the front desk and leads them to the correct department or meeting rooms
• Support with protocol activities as required by the management team
• Provide help in organizing on site events when needed
• Prepare reports relating to administration activities and communicate specific data as required by the management team.
• Manage documents, correspondence from post office, letters, certificates, meal voucher, visitor log and access cards for visitors on site
• Activates as a contact person, keeping track of received requests and phone calls- forwarding the messages
• Ensure compliance with company regulations with regards to Data Protection and Information Security.
• Set new hires access rights
• Create access badge for the floor access
• Request and collect access badge for building elevator
• Provide badges to the employee and make sure the employee will sign the report (process verbal)
• Update audit and inventory reports
• Create and send ad-hoc reports related to the activity
• Order needed supply
• Modify or restrict access rights of the employee, according to request and change in job title/department etc.
• Cancel access rights on employee exit
• Available to fix and unlock door access

Teleperformance is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.

Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).