Digital Technical Sales Engineer

Digital Technical Sales Engineer, Cluj-Napoca

Are you eager to take your career to the next level? If yes, we encourage your application for Digital Technical ︃​︁︄​︁︃︂​︁︇︈Sales Engineer role!

In this position you handle medium complexity inquiries (Tier 1) for M&A and Flow products and turning the Request for Quotations into Orders by sending to customers the best technical and commercial solution based on the portfolio.

By joining us as a Digital Technical Sales Engineer in Cluj-Napoca, this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!

In This Role, Your Responsibilities Will Be:
* Providing customer service at highest standards, responding to customer’s commercial and technical questions or delegating other type queries to the right owner within the organization
* Identifying customer needs, understand medium complexity technical requirements, liaising with customers, sales teams, factories and other departments (as needed) and determine best solution to be offered
* Being available, during normal working hours, to respond promptly on both traditional and digital communication channels, such as phone, email, chat (via drift app), MyEmerson
* Sizing and configuring the products according to the requirements such as specifications, application fit, documentation, testing requirements, target lead-time and budget
* Creating a quote in Oracle/ My Emerson assist with technical recommendations and submit the proposal to customers on time, technically and commercially accurate by offering the best solution
* Selecting the appropriate technical documentation
* Making sure Frame Agreements and Price Agreements are followed and specifying a delivery time for the selected products
* Developing and maintain a sound knowledge of products and applications

Who You Are:

You build and deliver solutions that meet customer expectations. You provide timely and helpful information to individuals across the organization. You readily action new challenges, without unnecessary planning.

You partner with others to get work done and teams and you provide calmness and productivity, even when things are unclear.

For This Role, You Will Need:

* Bachelor’s degree in Engineering
* Minimum of 2 years of relevant experience in an engineering or similar technical positions
* Relevant knowledge of the process industry
* Proficiency in English language (verbal and written)
* Good knowledge of Microsoft Office applications (Excel, Work and PowerPoint)

Preferred Qualifications that Set You Apart:
* Knowledge in Oracle or CRM

Our Offer to You

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!