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Customer Support with Danish and English-relocation Bulgaria

TELUS International Europe
9 poziții
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Candidatul Ideal


Are you ready to take the next step in your career?

If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS International Bulgaria!

As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will:
  • Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
  • Provide timely reply and accurate information on the client's request
  • Assist customers through multiple channels, including phone, email, and chat
  • Identify and assess customers’ needs to achieve satisfactionAs a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent.

Descrierea jobului

We Offer:
  • ​Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and ︁︀​︂︃︃​︉︆​︆︄services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
  • Assistance with relocation for candidates residing outside Bulgaria
  • We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now!


About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Descrierea companiei

TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 150,000 citizens around the world and through its five TELUS International Community Boards that have provided $4 million in funding to grassroots charitable organizations since 2015. Learn more at: telusinternational.com.

Publicat 28 Iun. 2024 Reactualizat 1 Iul. 2024 Expiră 28 Iul. 2024
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