Customer Support, German Speaker (f/m/x)

Your skills
•Very good written and spoken German language skills
•Excellent communication skills and strong customer orientation with a friendly and professional approach
•Solutions oriented individual, persuasive and charismatic.
•Comfortable in a repetitive environment, adaptable and methodical
•6 months or more of experience in inbound or outbound customer service sectors

You get extra credit for
•12 months or more of experience in Telesales, Customer Service with product placement or Collections.
•Bachelor’s Degree
•Interest in the automotive sector

Your new role

•Proactive customer service (95% Outbound) to answer customers’ questions and help coordinate branch evaluation visits
•Identify ︁︀​︂︃︃​︇︁​︆︄customers’ needs, clarify information, research every issue and provide optimal solutions
•Simple process with help and support always available
•Go the extra mile to engage customers


What we offer:

•Hybrid work
•A nice office just 1 minute far from Pipera metro station;
•A warm team atmosphere and fun team events;
•Private health insurance via Medicover;

AUTO1 Group is Europe's leading digital automotive platform. As a dynamic tech company, we are revolutionizing the automotive industry with our brands wirkaufendeinauto.de, AUTO1.com, and Autohero. Our strong team of 6.000 people is dedicated to making Europe-wide car trading and transport as fast and stress-free as possible for our customers. Join us, in building the best way to buy and sell cars online.

At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.