Candidatul Ideal
What we expect from our new colleague:
•Fluent written and spoken Spanish language skills; Intermediate English level;
•Experience in Telesales, Customer Service with product placement or Collections, outbound calls;
•Passion for delivering exceptional customer service and engaging with clients;
•You thrive in a target-driven environment and are motivated to achieve results;
•Comfortable in a repetitive environment, adaptable and methodical.
•Fluent written and spoken Spanish language skills; Intermediate English level;
•Experience in Telesales, Customer Service with product placement or Collections, outbound calls;
•Passion for delivering exceptional customer service and engaging with clients;
•You thrive in a target-driven environment and are motivated to achieve results;
•Comfortable in a repetitive environment, adaptable and methodical.
Descrierea jobului
Your role will be crucial in driving revenue growth by engaging with customers, understanding their needs and coordinating appointments for our 130 branches in Germany and Austria. Our customer service is not only the first point of contact for our customers, but also the flagship of our company. By providing superior and unique services, we ensure that our customers' expectations are consistently exceeded and customer satisfaction is always outstanding.
Your new role:
•Drive sales through proactive B2C calls, engaging customers to understand their needs and coordinate branch evaluation visits;
•Ensure client satisfaction, clarify information, research every issue and provide optimal solutions;
•Build lasting relationships with customers, making sure their needs are met;
•Go the extra mile to engage customers.
What you can expect from us:
•Permanent work contract, full time;
•Hybrid work, 1 week from the office, 1 week home;
•A nice office just 1 minute away from Pipera metro station;
•A warm team atmosphere and fun team events;
•Private health insurance via Medicover;
•Open communication and delivering results are more important to us than a dress code;
•Inclusive and respectful multicultural work environment;
•Continuous personal and professional development.
Your new role:
•Drive sales through proactive B2C calls, engaging customers to understand their needs and coordinate branch evaluation visits;
•Ensure client satisfaction, clarify information, research every issue and provide optimal solutions;
•Build lasting relationships with customers, making sure their needs are met;
•Go the extra mile to engage customers.
What you can expect from us:
•Permanent work contract, full time;
•Hybrid work, 1 week from the office, 1 week home;
•A nice office just 1 minute away from Pipera metro station;
•A warm team atmosphere and fun team events;
•Private health insurance via Medicover;
•Open communication and delivering results are more important to us than a dress code;
•Inclusive and respectful multicultural work environment;
•Continuous personal and professional development.
Descrierea companiei
AUTO1 Group is Europe's leading digital automotive platform. As a dynamic tech company, we are revolutionizing the automotive industry with our brands wirkaufendeinauto.de, AUTO1.com, and Autohero. Our strong team of 6.000 people is dedicated to making Europe-wide car trading and transport as fast and stress-free as possible for our customers. Join us, in building the best way to buy and sell cars online.
At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.
At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.
