Customer Service Executive

1 poziție

Candidatul Ideal

Customer Service Executive
We are seeking a dedicated and customer-focused individual to join our team as a Business & Development Customer Service Executive. In this role, you will play a key part in ensuring the smooth operation of our transportation services by providing exceptional customer support and assistance.

Requirements

Prior experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to multitask and work effectively in a fast-paced environment.
Strong problem-solving abilities and attention to detail.
Knowledge of road transportation/ shipping operations is a plus.

Descrierea jobului

Responsibilities
Responding to customer inquiries and resolving issues in a timely and professional manner.
Tracking shipments and providing customers with ︁︀︂︃︃︇︃︁︃︂real-time updates on their deliveries.
Handling customer complaints and escalating issues as needed.
Maintaining accurate records of customer interactions and transactions.

What we offer
Competitive compensation package.
Bonus system based on achieved results.
Meal tickets.
Transportation allowance.
Private medical insurance
Team building.
Comprehensive training and development programs.
Opportunity for career growth and advancement.

This position offers the opportunity to work in a dynamic and growing industry, where you can make a real impact on our customers' experience. You will be part of a supportive team that values collaboration and innovation. Additionally, we provide competitive compensation and opportunities for career growth and development.

If you are passionate about customer service and have a keen interest in the transportation sector, we would love to hear from you. Join us in delivering excellence in transportation services!

Descrierea companiei

Global demanding for efficiency is increasing every day. At KREISS, our strategy is assisting our customers, in the best way possible. Since 1996, we are moving cargo, thru own trucking fleet. No matter how unique or complex is the situation, we go above and beyond to ensure the customer satisfaction. Kreiss services extends higher than the state-of-the-art equipment, communications and tracking systems we employ.

KREISS provides the best domestic transportation solutions throughout Romania.

As from 2019, Kreiss is serving customers through using an all-encompassing transportation network approach. Through using our extensive network of operators, we ensure that your requirements remain the highest of our priorities and are met through the most effective means. Our road freight brokerage services offer your multiservice solution to all requirements.

Today, due to our customers’ requests, Kreiss is offering more than trucking services. We offer customs clearance, shipping lines representation, warehousing and CFS services thru own warehouses located within Free Zone Agigea – Constanta South Free Port, OOG transportation.

Publicat 26 Sept. 2024 Reactualizat 26 Sept. 2024 Expiră 26 Oct. 2024