Candidatul Ideal
Customer Order Administrator, Cluj-Napoca
Descrierea jobului
Are you an emerging talent looking for an opportunity to learn new skills and grow? Join our dedicated team of motivated professionals who share a collective passion for progress and excellence!
As our Customer Order Administrator you will be entering and handling of customer orders via the business systems accurately and in a timely manner and keep Sales Offices continuously updated on the status of the orders
In this Role, Your Responsibilities Will Be:
* Ensure the on-time and complete entering of multi business unit orders in the system
* Check trade compliance issues for each order
* Generate order acknowledgements
* Keep a close contact with internal customers/Sales Office to inform of any delays and problems
* Keeps the Sales Office informed at all times of the status of all orders and provides correct and on time answers to all queries regarding the ongoing orders
* Provide constant status updates to European Sales Offices
* Conduct data management activities using the ERP system
* Maintain accurate and updated Business Systems
* Manage the common mailbox and ensure all emails are actions in a timely manner
Who you are:
You enjoy keeping in contact with the client regarding their order status and additional information, ensuring the client’s needs are being met in a timely manner. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You serve as a partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.
For This Role, You Will Need:
* University degree or equivalent experience
* A minimum of two years’ experience in a customer service role
* Languages: English – advanced level
Preferred Qualifications that Set You Apart:
* Good communication skills and being customer-focused;
Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.
Depending on location, our flexible work-from-home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers who share the same interests, promote diversity and inclusion, and positively contribute to communities around us.
As our Customer Order Administrator you will be entering and handling of customer orders via the business systems accurately and in a timely manner and keep Sales Offices continuously updated on the status of the orders
In this Role, Your Responsibilities Will Be:
* Ensure the on-time and complete entering of multi business unit orders in the system
* Check trade compliance issues for each order
* Generate order acknowledgements
* Keep a close contact with internal customers/Sales Office to inform of any delays and problems
* Keeps the Sales Office informed at all times of the status of all orders and provides correct and on time answers to all queries regarding the ongoing orders
* Provide constant status updates to European Sales Offices
* Conduct data management activities using the ERP system
* Maintain accurate and updated Business Systems
* Manage the common mailbox and ensure all emails are actions in a timely manner
Who you are:
You enjoy keeping in contact with the client regarding their order status and additional information, ensuring the client’s needs are being met in a timely manner. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You serve as a partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.
For This Role, You Will Need:
* University degree or equivalent experience
* A minimum of two years’ experience in a customer service role
* Languages: English – advanced level
Preferred Qualifications that Set You Apart:
* Good communication skills and being customer-focused;
Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.
Depending on location, our flexible work-from-home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers who share the same interests, promote diversity and inclusion, and positively contribute to communities around us.
Descrierea companiei
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
