Customer Order Administrator with French

For This Role, You Will Need:
* University degree
* 1 year experience in an administrative role would be a plus
* Languages: English & French (B1-B2 level)
* PC skills: MS Office, Internet

Preferred Qualifications that Set You Apart:
* Previous experience in customer service
* Oracle knowledge

Being part of the team, you will have the capacity to handle high complexity orders and key customers. You will ︁︀​︂︃︃​︁︂︇​︁︂︈handle customer orders via the business/ERP systems accurately and in a timely manner; keep Sales Offices / customers continuously updated on the status of the orders.

We look forward to seeing your application!


In This Role, Your Responsibilities Will Be:
* Ensure the on-time and complete entering of multi-BU orders in the ERP system.
* Check trade compliance issues for each order.
* Generate order acknowledgements.
* Expedite factories and make sure items are delivered on-time and complete.
* Keep a close contact with internal – external customers/Sales Office to inform of any delays and problems.
* Keeps the Sales Office informed at all times of the status of all orders and provides accurate and on time answers to all queries regarding the ongoing orders.
* Provide constant status updates to European Sales Offices.
* Conduct data management activities using the ERP system.
* Maintain accurate and updated Business Systems (CRM, Oracle, OCM, etc).
* Follow up on orders to make sure they are produced and shipped on time.
* Manage the common mailbox and ensure all emails are actions in a timely manner.

Who You Are:

You stay aligned with your goals and stay productive. You engage in collaborative planning. You convert ideas into actions and produce results with new initiatives. You solicit both input and discussion.

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!