Control Room Operator
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Candidatul Ideal
- Work experience: at least 2 years experience as a Croupier in the Live/Online Casino Industry.
- Proven track record in a supervisory or management role within the casino sector.
- In-depth knowledge of live casino games and gaming operations.
- Technical background or familiarity with gaming systems (preferred).
- A degree from a recognized university (preferred).
- Fluent in Romanian and English, both written and spoken; additional foreign language skills are an advantage.
- Patience, understanding, and excellent interpersonal skills when working with diverse teams and stakeholders.
- Proficiency in PC use, including Microsoft Office Suite.
Descrierea jobului
The Control Room Operator is responsible for supervising and verifying operational activities in accordance with organizational procedures to ︁︈︂︂︅︁︉︅︄ensure seamless studio functionality. This role involves maintaining company-imposed game standards, promptly addressing and resolving table calls to minimize downtime, and assisting with the opening and closing of tables. Staying informed on company procedures and strategies is essential to maintaining seamless workflows and addressing challenges effectively.
Responsibilities:
- Supervise and verify the operational activities as per the Activity Organization Matrix;
- Ensure the functionality of the studios;
- Respect and maintain the game standards imposed by the company;
- Acknowledge the table calls and solving them so that the game can be resumed as soon as possible;
- Report and log incidents and mistakes;
- Assist in the process of closing and opening tables;
- Up to date with all procedures, rules, promotions, and game strategies.
Descrierea companiei
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
