Candidatul Ideal
Cerintele noastre:
- minim studii liceale (studiile universitare finalizate reprezinta un avantaj);
- cunostinte specifice despre industria telecom;
- foarte bune abilitati de ascultare si comunicare;
- orientare catre client si catre identificarea solutiilor;
- engleza nivel avansat;
- foarte bune abilitati de lucru cu calculatorul (MS Office).
- minim studii liceale (studiile universitare finalizate reprezinta un avantaj);
- cunostinte specifice despre industria telecom;
- foarte bune abilitati de ascultare si comunicare;
- orientare catre client si catre identificarea solutiilor;
- engleza nivel avansat;
- foarte bune abilitati de lucru cu calculatorul (MS Office).
Descrierea jobului
La Vodafone vei gasi echipa, informatiile si resursele care te vor stimula sa-ti pui in valoare cunostintele si talentul.
Astfel, vei gasi in Vodafone o echipa unita care are drept scop oferirea unei experiente pozitive clientilor in functie de nevoile fiecaruia.
Responsabilitatile tale:
- interactiunea cu clientii business, identificarea nevoilor, consilierea si comunicarea cu acestia;
- dezvoltarea relatiilor cu clientii business, gestionarea bazelor existente si identificarea de noi clienti;
- atragerea clientilor noi in portofoliu pein activitati specifice: hunting, recomandari, etc.;
- urmarirea evolutiei fiecarui cont in sensul de a propune in permanenta cele mai potrivite solutii de comunicare;
- furnizarea informatiilor necesare despre functionarea si utilizarea produselor si serviciilor Vodafone;
- verificarea integritatii, completarea contractului si a actelor aditionale, facturarea si completarea certificatului de garantie, preluarea si trimiterea in service a echipamentelor;
- realizarea analizelor de vanzari si a rapoartelor.
Astfel, vei gasi in Vodafone o echipa unita care are drept scop oferirea unei experiente pozitive clientilor in functie de nevoile fiecaruia.
Responsabilitatile tale:
- interactiunea cu clientii business, identificarea nevoilor, consilierea si comunicarea cu acestia;
- dezvoltarea relatiilor cu clientii business, gestionarea bazelor existente si identificarea de noi clienti;
- atragerea clientilor noi in portofoliu pein activitati specifice: hunting, recomandari, etc.;
- urmarirea evolutiei fiecarui cont in sensul de a propune in permanenta cele mai potrivite solutii de comunicare;
- furnizarea informatiilor necesare despre functionarea si utilizarea produselor si serviciilor Vodafone;
- verificarea integritatii, completarea contractului si a actelor aditionale, facturarea si completarea certificatului de garantie, preluarea si trimiterea in service a echipamentelor;
- realizarea analizelor de vanzari si a rapoartelor.
Descrierea companiei
As Vodafone continues to evolve, our commitment to innovation has never been greater. Already the world's leading mobile telecommunications company, our goal is to pioneer a world of total communications solutions, where fixed, mobile, voice and data will all become one. And with approximately 407 million customers to cater for across the globe, there has never been a better time to jump on board.
At Vodafone, we don’t just produce innovative products, we develop amazing people too. We’re a brand that loves change – if it’s not happening naturally then we’re creating it ourselves. It’s in our DNA to push forward, to create a better future, to never rest and find new ways that help people communicate. That’s the lifeblood that runs throughout Vodafone. We are driven to empower people. We are committed to helping our people perform at their best and achieve their full potential.
At Vodafone, we don’t just produce innovative products, we develop amazing people too. We’re a brand that loves change – if it’s not happening naturally then we’re creating it ourselves. It’s in our DNA to push forward, to create a better future, to never rest and find new ways that help people communicate. That’s the lifeblood that runs throughout Vodafone. We are driven to empower people. We are committed to helping our people perform at their best and achieve their full potential.
