Back-office Analyst with French
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Candidatul Ideal
This role is responsible for performing various administrative tasks to support the efficient operation of our back-office functions. Your primary focus will be on data entry, maintaining accurate records, processing orders, resolving any issues that may arise during the order fulfilment process and ensuring effective communication with internal teams and external stakeholders.
Main requirements:
- Good verbal and written communication skills in French (medium/ advanced level).
- Strong organizational skills and attention to details.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Willingness to learn and adapt to new technologies, with a proactive approach to professional development.
- Strong team player with the ability to collaborate effectively within a team environment.
- Flexibility to adapt to changing business dynamics and priorities.
Descrierea jobului
- Receive and process customer orders submitted through the internal platform, ensuring accuracy and timeliness.
- Verify product ︁︃︅︉︂︄︂︂︄︀availability, pricing and shipping information and address any issues promptly.
- Monitor the status of orders throughout the fulfilment process, ensuring timely updates to customers and internal stakeholders, including tracking and delivery information.
- Adress any order-related inquiries and collaborate with other departments for a timely resolution.
- Create new product codes in the order management system.
- Manage the billing process by registering and checking all received invoices and escalating non-conformities.
Descrierea companiei
Who we are
SCC is the technology division of Rigby Group PLC, a family owned and operated business with interests in aviation, airports, hotels, property development and financial services.
What we do
We enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across Europe. We serve over 2500 customers in more than 50 countries and operate out of 75 locations in the UK, France, Romania and Spain.
Our areas of expertise include hardware, software, networking, IT security, Cloud, data centre services, print management and mobile devices.
Our mission: to make IT work for our customers to improve the way they do business, deliver quality IT solutions and services that change the way businesses do business, deliver long-term profit to invest back into the business and nurture a winning network of partners to create enduring value to our customers.
*Thank you for choosing to contact us. By sending your resume, you agree to our processing of your Data for recruitment purposes (where Data refers to your personal information such as your name, phone number, email address and your resume). We assure you that your Data will be used for recruitment purposes only, for a retention time of 5 years or until you decide to withdraw your consent, at any time, by sending an e-mail to cariera@scc.com. Also, you may contact us on the same e-mail address to exercise any of the rights granted by GDPR (Regulation 2016/679).
We are SCC – great things happen when we work together!