Supplier Relations Manager

Requirements:

• Bachelor’s degree in Business, Supply Chain, Marketing, Data Management, or a related field.
• 4+ years of experience in supplier relations, procurement, or managing large databases.
• Strong analytical skills, with experience in data segmentation and strategy development.
• Excellent communication and collaboration skills, with the ability to work across multiple teams and departments.
• Proficiency in database management systems, ERP platforms and data analytics tools.
• Experience in optimizing internal workflows and supplier engagement processes.
• Knowledge of key performance indicators (KPIs) in a commercial or procurement environment is a plus.

Key Responsibilities:

Data Analysis & Segmentation:

· Analyze supplier data to identify high-potential growth and retention segments.

· Ensure data accuracy and enrich the supplier database with relevant business information.

· Develop segmentation plans (based on type, country, product family, and industry) to better target commercial campaigns.

Supplier Strategy & CRM Development:

· Collaborate with IT and procurement teams to develop and maintain CRM tools, ensuring seamless integration with other systems (ERP, E-marketing).

· Design and implement CRM campaigns (cross-selling, up-selling, loyalty) in partnership with Marketing and commercial teams.

· Monitor key KPIs, including conversion rates, activity rates, loyalty metrics, and transaction values, to assess the impact of CRM initiatives.

Cross-Functional Collaboration:

· Work closely with purchasing teams (prospecting, sourcing) to ensure CRM insights are effectively utilized.

· Collaborate with Marketing to align campaigns with commercial objectives and identified supplier segments.

· Coordinate with IT to ensure CRM tools are efficient, robust, and well integrated into the company's digital ecosystem.

Performance Monitoring & Strategy Adjustment:

· Analyze the results of CRM actions and adjust strategies as needed to enhance overall performance.

· Propose and track action plans based on data analysis, seasonal stock needs, and supplier requirements.


Why Join Us?
· Opportunity to make a tangible impact on supplier relationships and purchasing strategies.
· Collaborative and supportive team environment.
· Growth and development opportunities within a forward-thinking company.
If you are passionate about data-driven decision-making, strategic supplier relationships and working in a cross-functional team, we would love to hear from you!