Ideal Candidate
- Bachelor's Degree preferred, or equivalent combination of education, training, and practical experience related to the requirements of the role.
- Proven experience of at least 5 years in management roles.
- Advanced proficiency in English, both written and verbal.
- Advanced proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Outlook).
- Exceptional leadership skills with a track record of successfully managing and developing diverse high-performing teams.
- Strong decision-making skills.
- Comfortable in a dynamic environment.
- Experience in the iGaming industry or Live Casino is advantageous, but not mandatory.
Job Description
Position scope:
Supervises, motivates and coaches the Team managers and their activity. Monitors dealers general performance and addresses any issues with their Team manager. Enforces Company rules and facility policies. Plans, develops, and recommends implementation of strategies for improvement of the operations. Identifies individual and team development needs and assists the team managers in improving.
Responsibilities:
- Lead and supervise day-to-day operations in a designated area, ensuring optimal performance while overseeing and guiding dedicated Team Managers.
- Develop and implement comprehensive operational strategies focused on process improvement.
- Lead, mentor, and motivate a team of professionals, cultivating a culture centered on collaboration, innovation, and excellence.
- Strategically plan and oversee projects ensuring their successful execution and alignment with the company's objectives.
- Ensure and uphold high-quality standards throughout teams, processes, and projects to deliver exceptional outcomes.
- Evaluate and analyze performance using measurable metrics and KPIs, while applying data analysis techniques to track progress and identify areas for improvement.
- Collaborate extensively with various departments, ensuring alignment and synchronization of efforts to achieve business objectives.
- Uphold and promote a culture of operational efficiency, compliance, and adaptability, advocating the organization's objectives throughout all operational processes and initiatives.
- Tremendous growth opportunities in a strong, agile and fast-moving international enterprise
- Private health insurance from day one
- Free delicious meals in 3 variations every day
- Free gym pass after 6 months
- Daily massage at the office
- “Refer a Friend” Bonus for every successful hire in Live Casino
- A vibrant and technologically advanced work environment where you play a key role in delivering exceptional gaming experiences in collaboration with talented international teams
Ready to Elevate Your Career? Join ARRISE Today!
Company Description
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
