Product QA & Marketing Specialist

Product QA & Marketing Specialist We are looking for a skilled and motivated person that would be involved in quality assurance, marketing campaigns set up and customer support for online gambling industry software.

Our ideal candidate will have:
• English language - medium (or advanced) level both writing– compulsory
• French language - medium (or advanced) level both writing
• Ability to prioritize and manage workload effectively
• Able to communicate verbally and in writing with customers and colleagues in a professional manner
• Strong analytical skills, ability to plan, track tasks and deliver to agreed timescales
• Strong troubleshooting skills
• Excel knowledge (basic formulas) (or ability to learn it quickly)
• Ability to specify and/or setup test beds to reproduce customer issues
• Experience with bug tracking and bug report
• Gambling industry knowledge
• We appreciate involved and devoted persons, with availability for covering larger projects and tasks.

As a Product QA & Marketing Specialist you are expected to design a comprehensive set of test scenarios that can help identify defects prior to product deployment.
Also you are responsible to design experiments that can facilitate the reproduction of customer issues.

• Become a Product Expert;
• Manage multiple testing and support tasks in parallel;
• Troubleshoot, replicate and investigate customer issues;
• Responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs (newsletters and SMS);
• Strong ethics, with an ability to manage confidential data.

Working program: Hibrid (3 days/week from the office and 2 days remote)
Alternating weekly shifts 07h-15h and 15h-23h from Monday until Friday and 2 weekends per month;
On-call after 23h (incidents are rarely, maximum 1 intervention per month)
* [for each weekend day at work, you will get a day off during the week]

Internet Marketing Online specialises in Customer Support Services including front-end and back-end in the iGaming industry.
We are now recruiting for a Product QA & Marketing Specialist to join our team on a full time and permanent basis.