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Musical Instruments Customer advisor DE/FR/EN, Remote

MusiX AG (Switzerland)
2 positions
Job - pending verification

Ideal Candidate

Music Retail and software development is our passion! With more than 20 years of experience in e-commerce, MusiX AG (the No.1 online retailer in Switzerland for musical instruments) has an ambitious goal and all capacities for it to grow further.

We are looking for a new passionate team member at the role of a Musical Instruments Customer advisor and sales administrator for our (mainly English, French and German speaking) customers.

To join our team you'll need the following experience and skills:
* Expert in at least one of our musical instruments domains (Guitar, Bass, Drums, Keys, Studio, PA etc.).
* Fluent English language level, and for one of the jobs also Fluent German language level
* Good logical thinking and strong analytical skills: Since the system is complex and comprehensive, and many situations have to be solved with logical conclusions
* Excellent computer skills
* Diligence, reliability and perseverance
* A keen eye for details
* Long-term perspective: this aspect is very important

Job Description

The role will include:
* Supporting our customers, by phone, by email and via Web chat
* Supporting your teammates in a large variety of tasks (sales admin, product management etc.)

What's in it for you?
* friendly work environment with very helpful teammates
* flat hierarchy, no micromanagement
* freedom for mature people who like to work independently
* very helpful and friendly teammates, a really good atmosphere in the team
* we're in a business with a very interesting future perspective + being part of this
* fixed monthly salary, paid vacation

We're looking forward to receiving your application!

Company Description

MusiX AG embodies the world of creativity and music by inspiring our teammates to find their own individual sound. We strive to develop lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

Are you looking for a professional challenge and want to achieve something above "just average"? Then we should definitely get in touch! We’re looking forward to reading from you soon!

Published Mar 1, 2025Updated Mar 1, 2025Expires Mar 31, 2025
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