Ideal Candidate
Job Description
- Design, implement, and review collection strategies that support the company’s overall business goals.
- Ensure all debt recovery activities comply with state and federal regulations through regular compliance audits.
- Resolve complex disputes and manage escalated complaints related to collections.
- Approve the process for writing off bad debts that cannot be recovered.
- Ensure all collection efforts strictly follow applicable laws and regulatory guidelines.
- Perform audits to assess the compliance of collection practices with legal standards.
- Track and report on the effectiveness of collection activities, including the status of accounts receivable.
- Use performance data and compliance assessments to recommend and implement improvements.
- Lead negotiations with debtors to arrange repayment plans or settlements.
- Oversee and approve the write-off of unrecoverable debts.
- Oversee recruitment, selection, and performance evaluations, fostering a culture of high achievement.
- Serve as a point of contact between senior leadership and team members, addressing any concerns or issues that arise.
Requirements:
- Proven experience as a Legal Manager or in a similar Legal Collection management role.
- Strong people orientation and results-oriented mindset.
- Demonstrated experience with Legal collection metrics and analytics.
- Ability to design strategies complemented by strong leadership capabilities.
- Excellent active listening, negotiation, and presentation skills.
- Proficient in building and managing interpersonal relationships at all organizational levels.
- Comprehensive understanding of relevant legislation and best practices in collection.
- Bachelor’s degree in Legal Sciences
Company Description
"Agency for Control of Outstanding Debts" AD is a non-banking financial institution specializing in the acquisition and management of portfolios with non-performing receivables. In our relationships with people within the organization, partners, and clients, we are guided by the values of humanity, innovation, and responsibility.
We operate beyond the borders of Romania, with companies in Bulgaria and the Republic of North Macedonia.
The company is part of the MFG holding.
MFG is a group of fintech and insuretech companies whose mission is to provide easy access to finance and insurance for everyone regardless of their current social and financial condition. The group is active in seven countries so far: Bulgaria, Romania, Ukraine, Poland, Northern Macedonia, Spain and Croatia, and some of the businesses date as far back as 2005. The planned large-scale geo-expansion includes key international markets such as Germany, India, Mexico and USA. MFG is the responsible employer of more than 8,300 people in more than 450 offices in the countries in which it operates.
