Junior Reporting Specialist with German

Qualifications:

• Good command of German (B1/B2) and English (B2).
• Proficiency in MS Excel & is mandatory.
• Preferred educational background is among the followings: Statistics, Economics, Finance, Business Administration; Modern Applied Languages.
• Strong Mathematical, & Analytical ability/ skills.
• Strong written and oral communication skills.
• Travel industry experience desired but not mandatory.
• Time management skills to ensure internal/external expectations are met.
• Manage priorities assertively when required.
• Knowledge of advanced Visual Basic Coding will be an added advantage.

The candidate will be part of the EXL Non-MI (Management Information Client Consulting) team and shall be responsible for managing and supporting reporting/travel consulting to clients as well as their end clients.


Responsibilities:

• Process pre-defined reports employing Insights reporting tool and use appropriate filters and pivots to derive at meaningful interpretation of results.
• Ensuring seamless/ efficient execution and delivery.
• Managing and developing customer relationship.
• Design and implement dashboards, think outside the box.
• Conduct deep dive analysis during escalations and provide for a sustainable solution.
• Organize processes for migration of reports / scorecards.
• Identify automation possibilities and execute them to drive operational efficiencies.
• Assist with process improvement opportunities by identifying possible areas of automation.
• Manage multiple priorities efficiently and effectively.
• Ability to ensure timely generation of reports with appropriate measures for accuracy.
• Develop Quality Control checks for reports and appropriate recommendations made where applicable.
• To help in data mining and effective use of data to drive business goals.
• Processing requests for client implementation or modification using client specific applications and any other systems/ tools required to complete the tasks.
• Communicating with customer, centralized teams and client's points of sales through email or phone to ensure timely processing of client setup requests.
• Sending client creation/modification confirmations to the concerned departments/client.
• Updating the systems with relevant information.
• Ensure that the quality of the transactions is in compliance with predefined quality parameters.
• Ensure adherence to established attendance schedules.
• Accomplish any other essential function that may occur from time to time as directed by the Supervisor to help identify inefficiencies to the process and assist to drive process improvements activities.

Benefits:

• 2-month comprehensive, practice-oriented, and high-quality Fares and Ticketing Course in Amadeus system.
• Monthly flexible benefits accessible through an online platform (Meal Tickets and other benefits).
• MedLife Subscription.
• Bonus for performance
• Referral Scheme.
• 7Card.
• Access to e-learning platform (online trainings from various business areas).

All documents will be treated with strict confidentiality.
Only shortlisted candidates will be invited for an interview.

EXL (NASDAQ: EXLS) is a business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into the increasingly digital operations.

EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries including insurance, banking, financial services, utilities, transportation and travel.

EXL's expertise in transformation, data science, and change management helps make business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, EXL looks deeper at the entire value chain to integrate strategies with impact.

EXL leverages its highly qualified and experienced professionals at its offshore, near-shore and onshore to address the clients' present challenges and deliver them immediate business impact and long term financial value.

EXL was incorporated in 1999 and has its headquarters based in New York City. Ever since then, the Company operates more than 54 delivery centers in India, the Philippines, USA, Colombia, South Africa, Australia, and also in Czech Republic, Romania, Bulgaria. EXL also holds sales offices in New York, New Jersey and London. Find additional information about EXL our website.