Ideal Candidate
Inside Sales Team Leader, Cluj-Napoca
Job Description
As an Inside Sales Team Leader, you will lead a team responsible for delivering high-quality commercial proposals for Projects & Upgrades within Emerson's Systems & Software Lifecycle Services portfolio. You will work closely with sales and operations teams across Europe to identify and pursue new business opportunities in various industries including Life Sciences, Chemical, Energy, Power, and Renewables.
In This Role, Your Responsibilities Will:
* To provide all vital support to the team on any assigned proposal and order activities, ensuring the customer’s requirements are fully understood, the innovative and cost-effective solutions are proposed, methodologies, resources and techniques across all the inside sales activities are proactively applied, minimizing the execution time, whilst maintaining the requisite schedule.
* To be responsible for the overall quality of work undertaken by the team, including actions arising from audits/customer feedback, and ensure that the team is fully aware of Quality Control principles, standards and procedures.
* To develop partnerships, where applicable, with Emerson Front Sales Offices, Centers of Excellence, external customers and other partners, ensuring customer satisfaction across all the work undertaken by the team.
* To create an inclusive and supportive environment for personnel within the team and actively support team members in achieving any personal development objectives that may have been set.
* To act as a line manager for personal development or improvement, appraisals, grievances, performance feedback communication, recruitment etc. for the members of the assigned team, supporting budgeting and cost control process.
* To ensure that all the inside sales activities assigned to the team are adequately resourced and the team’s resources’ utilization is on target; when needed, secure additional resources – other Emerson staff from Centers of Excellence, temporary staff, permanent staff, etc..
* To ensure that the incremental improvements in efficiency and effectiveness of the team’s delivery are being made, driven by the culture of continuous improvement, that leverages the resources of the wider organization, technical and process standardization, process automation tools and knowledge sharing.
Who You Are:
You address difficult issues with optimism and confidence. You set stretch goals and objectives, pushing individuals or teams to perform at higher levels. You assume responsibility for the outcomes of others. You use breakthroughs to diligently track and manage the progress of the work. You are attentive for developmental assignments both inside and outside your own workgroup. You seamlessly adapt your style to fit the specific needs of others. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.
For This Role, You Will Need:
* Bachelor's degree or equivalent experience" in Engineering or a related field.
* Strong proficiency in English.
* Excellent communication skills.
* Proficiency in MS Office.
* Showed experience in team leadership, development, and guidance.
Preferred Qualifications that Set You Apart:
* Experience in commercial and sales support
* Experience in process automation or IT infrastructure
* Project management skills
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us!
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
In This Role, Your Responsibilities Will:
* To provide all vital support to the team on any assigned proposal and order activities, ensuring the customer’s requirements are fully understood, the innovative and cost-effective solutions are proposed, methodologies, resources and techniques across all the inside sales activities are proactively applied, minimizing the execution time, whilst maintaining the requisite schedule.
* To be responsible for the overall quality of work undertaken by the team, including actions arising from audits/customer feedback, and ensure that the team is fully aware of Quality Control principles, standards and procedures.
* To develop partnerships, where applicable, with Emerson Front Sales Offices, Centers of Excellence, external customers and other partners, ensuring customer satisfaction across all the work undertaken by the team.
* To create an inclusive and supportive environment for personnel within the team and actively support team members in achieving any personal development objectives that may have been set.
* To act as a line manager for personal development or improvement, appraisals, grievances, performance feedback communication, recruitment etc. for the members of the assigned team, supporting budgeting and cost control process.
* To ensure that all the inside sales activities assigned to the team are adequately resourced and the team’s resources’ utilization is on target; when needed, secure additional resources – other Emerson staff from Centers of Excellence, temporary staff, permanent staff, etc..
* To ensure that the incremental improvements in efficiency and effectiveness of the team’s delivery are being made, driven by the culture of continuous improvement, that leverages the resources of the wider organization, technical and process standardization, process automation tools and knowledge sharing.
Who You Are:
You address difficult issues with optimism and confidence. You set stretch goals and objectives, pushing individuals or teams to perform at higher levels. You assume responsibility for the outcomes of others. You use breakthroughs to diligently track and manage the progress of the work. You are attentive for developmental assignments both inside and outside your own workgroup. You seamlessly adapt your style to fit the specific needs of others. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.
For This Role, You Will Need:
* Bachelor's degree or equivalent experience" in Engineering or a related field.
* Strong proficiency in English.
* Excellent communication skills.
* Proficiency in MS Office.
* Showed experience in team leadership, development, and guidance.
Preferred Qualifications that Set You Apart:
* Experience in commercial and sales support
* Experience in process automation or IT infrastructure
* Project management skills
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us!
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
Company Description
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
