Ideal Candidate
- Master’s degree or equivalent, with a few months (intern, apprenticeship) to 5 years of professional experience;
- C1 level in English, B2 level in French at least, willing to improve your language skills in a French-Romanian team;
- Highly motivated to develop expertise on data management and join an agile team;
- Good abilities to use excel macros or launch Python projects, JIRA;
- Ability to learn how to use new tools;
- Knowledge of data projects;
- Strong customer orientation, curiosity and problem-solving skills;
- Excellent communication abilities;
- Skills on data or project management are a plus.
Job Description
Specifically, you will be required to:
- Help international project managers to get access to the data (on clients, banking transactions, market data) they need for their project, and to enrich our data catalogue with reusable data;
- Support other contributors to this process with various roles (data analysts and architects, legal and compliance managers, IT security experts);
- Point of entry of questions and requests related to the process and related tools and oversee the follow-up of all requests;
- Answer in French or English (by phone, email or by suggesting FAQs creation or tooling improvement), trace help requests in agile tools, and require intervention of the Product owners, business analysts or developers when needed;
- As overseer of the support process, contribute to follow-up meetings on support requests and incidents with the agile team, located in France;
- In charge of updating access rights for process contributors, and running some recurrent support operations and reports, using little programs developed by the team (Excel or PowerBI macros, Python scripts);
- Take ownership and follow tickets on requests for access, modifications or corrections.
Why Join Us
SG GSC is a Great Place to Work® certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.
If you feel like ambitiously pursuing your goals, then you have come to the right place.
Plus, you will enjoy all our benefits:
- competitive compensation & remuneration, including annual performance bonus;
- preventive healthcare plan, and group health & life insurance;
- wide range of flexible benefits within a monthly budget;
- office perks, wellbeing and mental health programs;
- various social benefits and bonuses for personal or family events;
- 9-to-5 workday & flexible working environment (Hybrid);
- additional paid and unpaid time off, including Sabbatical leave;
- learning and growth opportunities based on individual development and career plans;
- unlimited access to various eLearning resources.
Company Description
Societe Generale Global Solution Centre is a business solution center for Societe Generale, one of the largest European financial groups. We provide high-quality professional services for more than 35 countries in various fields of activity – Finance & Accounting, Human Resources, Information Technology, Know Your Customer, Compliance. Our mission is to build together a better and sustainable future through responsible and innovative solutions.
With a team of over 3000 colleagues, we foster a diverse and flexible work environment which offers the means to learn and develop for both experienced and young professionals. Here you will find the resources to continuously learn and improve your skillset (or, why not, to explore a completely different career path) through international exposure, transversal projects, numerous learning platforms or internal mobility opportunities.
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
As a certified Great Place to Work, we support an environment of trust, openness, and innovation-driven mindset, where every voice is listened and new ideas matter. With us, you can shape your future to reach your aspirations, while also being able to focus on what is important for you. Join our team and shape your career with us!
