Customer Service Representative-Hungarian & English-Remote

• Fluent in ︃︂︅︇︎︇︋︉​︂︆︄︅​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎HUNGARIAN - written and spoken as well as excellent comprehension skills
• Very good level of ENGLISH language
• Able to listen, connect and solve problems of our customers (screening plans, technical issues, payment, streaming devices, content, etc)
• Experience streaming on various devices (TV, phones, gaming systems, etc)
• A basic understanding of computers and home networking terminology (operating systems, browsers, routers, modems, etc)
• The ability to quickly adapt to change with a positive and enthusiastic attitude
• The drive to be successful and contribute to the success of others
• Preferably have experience with working in a customer service environment.

• Providing exceptional customer service in a non-scripted world for all customers by phone and chat
• Getting ︁︀​︂︃︃​︁︂︇​︁︂︈to the right resolution with every call so members can get back to streaming
• A fast-paced and team-based international work environment
• Interacting with all types of people from all over the world
• Learning new things every day and finding creative ways to solve problems
• Supporting your team performance by giving and receiving constructive feedback.

• Attractive rewards and additional performance-based bonuses
• Annual fixed bonuses
• Full private medical insurance & discounted prices for the dependents of the employee
• Child birth support
• Online library access for passionate book readers
• Various discounts for gym classes & other recreational activities
• Multicultural and enthusiastic work environment
• Access to the company’s cultural events including well-known festivals in Romania
• Lunch vouchers

Teleperformance is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.

Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).