Ideal Candidate
Customer Order Administrator, Cluj-Napoca
Job Description
Are you looking for an opportunity to expose your skills and grow? Join our hardworking, dedicated team of motivated professionals who share a collective passion for progress and excellence! Emerson has an appealing role for you in Cluj-Napoca, Romania - Customer Order Administrator.
You will be responsible for managing a portfolio of customers, resolving customer enquiries and keeping customers informed, via e-mail and telephone, of the status of their orders in a timely and constant manner.
In This Role, Your Responsibilities will be:
* To accurately and timely enter assigned orders into the ERP system;
* To manage a dedicated portfolio of clients and address any issues reported by them;
* To maintain communication via email with internal/external clients to ensure that order information is managed correctly;
* To submit the necessary documentation to the Documentation Controlling department and ensure that the documentation is delivered to the client on time and is complete;
* To perform data management activities within the system;
* To prepare, when necessary, documents for inspections.
Who you are:
You stay aligned with your goals and stay productive. You keep in touch with customers. You make new connections and build relationships in other areas and teams.
For This Role, You Will Need:
* University degree or equivalent experience and 1 year of professional working experience in an administrative or customer support;
* English language proficiency;
* To be customer-focused and have good prioritization and time management skills.
Preferred Qualifications that Set You Apart:
* Previous experience in a matrix organization;
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
You will be responsible for managing a portfolio of customers, resolving customer enquiries and keeping customers informed, via e-mail and telephone, of the status of their orders in a timely and constant manner.
In This Role, Your Responsibilities will be:
* To accurately and timely enter assigned orders into the ERP system;
* To manage a dedicated portfolio of clients and address any issues reported by them;
* To maintain communication via email with internal/external clients to ensure that order information is managed correctly;
* To submit the necessary documentation to the Documentation Controlling department and ensure that the documentation is delivered to the client on time and is complete;
* To perform data management activities within the system;
* To prepare, when necessary, documents for inspections.
Who you are:
You stay aligned with your goals and stay productive. You keep in touch with customers. You make new connections and build relationships in other areas and teams.
For This Role, You Will Need:
* University degree or equivalent experience and 1 year of professional working experience in an administrative or customer support;
* English language proficiency;
* To be customer-focused and have good prioritization and time management skills.
Preferred Qualifications that Set You Apart:
* Previous experience in a matrix organization;
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
Company Description
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
