Commercial Executive Support Analyst with English / Spanish

• English and/or Spanish - minimum B2 level
• Highschool diploma (mandatory)
• Previous experience with client interaction, in roles such as Customer Service Advisor, Invoice Processor, etc.
• Previous experience in working with EXCEL
• Familiar with using various tools to extract relevant info for a specific activity
• Prior knowledge of operating with ticketing tools
• Understanding of how contracts are structured
• Know the value of process standardization and optimization
• Strong communication and team skills, leadership, and initiative.

• Maintain deal support activities that sustain a sales opportunity flow in configuration, pricing, approvals and providing of a quotation to a customer for future orders
• Responsible for reviewing customer agreements and processing new and add-on software purchases
• Working together with client’s commercial team on Quoting and Order processing
• Analyze customer contracts to ensure that the structure of pricing and licensing are consistent with price lists and company policies
• Proper delivery of documents to stakeholders
• Gathering information to perform analysis on how to best operationalize and respond to queries
• Ability to undertake order clean-up and adherence to approval matrix for non-standard T&C

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.