Ideal Candidate
-Experience in customer support or a related customer facing role.
-Fluent in German & English - excellent writing and speaking.
-People ︉︂︋︁︈︈︄︇︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎person that enjoys customer interaction.
-Team player with great communication skills, loves working with people of all kinds.
-Strong critical thinking and problem-solving skills.
-Training and knowledge-based management experience.
Job Description
- Provide support, including procedural documentation;
- Respond within agreed time limits to call-outs;
- Prioritize and manage cases;
- Establish a good working relationship with customers and other professionals.
Schedule : Monday - Friday ( 10:00-19:00)
Company Description
CGS (Computer Generated Solutions) is one of the most important providers of outsourcing solutions present since 2006 on the Romanian market, being listed in the top 15 best companies in this field, in the world.
The company provides services in 22 foreign languages, with 6 support centers in: Bucharest, Brașov, Târgu-Jiu, Miercurea-Ciuc, Galați and Constanța.
The company’s more than 3,500 employees interact daily with clients from Romania, Germany, the United Kingdom, Spain and other European countries, as well as from the United States or Canada. The main services offered are customer care, technical support, help desk, telesales and other outsourced services.
The client portfolio includes companies in the Forbes Top 500, as well as top European companies. We offer intensive training sessions: more than 90% of CGS Romania’s managers started in our company on entry-level positions.
- Jan 13, 2025
